Creative Manager

Division overview:

The PlayStation Studios: Creative team is an award winning, global internal creative agency within PlayStation Studios. We endeavour to build a working environment where we can flourish and create industry leading work. Structured around 2 teams; Brand & Strategy and the Creative Studio, comprising of four core disciplines; Design & illustration, UI/UX, Motion & 3D, Film and Video. We deliver projects in collaboration with our game development and marketing/PR teams.

Role Overview:

This is an exciting opportunity to be at the forefront of our creative endeavors! As a key client-facing leader, you will partner with global stakeholders across multiple regions, building strong relationships and translating business needs into impactful creative solutions. You will serve as a trusted point of contact, ensuring creative deliverables align with project objectives, client expectations, and business priorities.

Responsibilities:

• Coordinate the daily operations of the Creative Team in Malaysia.

• Cultivate a creative, diligent, and inclusive work environment.

• Manage the team's capacity plan, track utilisation, and handle competing priorities to ensure resources are effectively deployed.

• Work together with the regional Production and Operations team to clearly define new briefs and build solid working relationships with partners.

• Assist Production and Operations by supplying resources.

• Collaborate closely with Creative leadership to manage a list of external agencies and freelancers.

• Efficiently plan, produce, and deliver content on time and within budget, while proactively addressing potential issues.

• Schedule and manage resources for multiple projects concurrently.

• Challenge existing methods and continually review technology to improve processes and pipelines.

• Stay current with new tools, techniques, and practices in the industry.

Staffing:

• Retain and improve a dedicated and efficient team that upholds the highest quality and standards.

• Conduct regular one-to-ones, support career development, and ensure team wellbeing in a high-volume, multi-project environment.

• Partner with talent acquisition and the Creative Director to interview, evaluate, acquire, and retain top talent.

• Guide artists from various fields and set recruiting objectives for HR to ensure a balanced team.

• Focus on guiding the team to encourage continuous development and offer both professional and personal support.

Required Skills/Tools

• Outstanding verbal, visual, and written communication skills.

• A well-balanced combination of expertise in business strategy, process management, and people management.

• Ability to identify new business opportunities and lead internal business plans to achieve Creative and Malaysia objectives.

Requirements:

• At least 5 years of experience in the Creative Design and Production Industry.

• Considerable expertise in leading individuals with the capacity to form, arrange, and grow a team.

• Proven ability to prioritize effectively when managing multiple projects.

• Significant experience in scheduling and budgeting.

• Strong communication and presentation abilities with the capacity to work alongside partners.

• Understanding of hands-on creative and agile workflows (Marketing, Product UI/UX, and game UI/UX).

• Demonstrates initiative, autonomy, and leadership of projects while involving the team.

• Well-organized and able to maintain high standards under pressure.

• Flexible and adaptable to fast-changing work environments while managing partner expectations.

• Must hold a valid passport and be willing to travel regularly.

Preferred:

• Experience within the gaming sector is a plus.

• Previous experience in UI/UX industries or agencies.

• Proficiency in Japanese, Mandarin, Cantonese, or other languages at a professional level.