Credit and Receivables Assistant

Job Description

Required Skills

Responsibilities

• Process credit manual invoices accurately to ensure effective query management and prompt payment of outstanding balances.
• Investigate, update, and respond to all customer returns schedules within 10 working days, collaborating with Returns personnel and management as needed.
• Ensure all shortages are credited or rejected in line with company processes, always maintaining minimal outstanding claims.
• Process automated crediting for shortages and picking errors.
• Assist with cash batching and ensure timely submission to Finance within banking hours; support the Receivables team with cash allocation at month-end.
• Process database debit notes to credit claims from customers.
• Investigate shortage claims, raising credits or debits as authorized.
• Process all billing adjustments (invoices and credits) in accordance with client approval levels and within the billing week of receipt, including reconciliation of system prices and discounts.
• Process direct shipment invoices within client specifications and report monthly figures to senior management.
• Create cash batches in line with cheques received, ensuring correct account allocation and reconciliation with banking values; assist with month-end cash allocation and reconciliation as needed.