Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Role Overview
As a Critical Facilities Engineer, you will be responsible for the operation, maintenance, and reliability of mission‑critical data centre infrastructure, with a strong focus on electrical and mechanical systems. You will support 24/7 operations by ensuring all critical systems are maintained in line with Equinix standards, procedures, and safety requirements.
Working within a live, always‑on environment, you will exercise sound technical judgement when responding to alarms, incidents, and maintenance activities, while collaborating closely with internal teams and external vendors.
This role supports site resilience, availability, and continuous improvement across a high‑availability IBX data centre.
Key Responsibilities
Critical Facilities Operations
Operate, monitor, and maintain critical electrical and mechanical infrastructure, including power distribution, backup power systems, HVAC, fire suppression, and life‑safety systems
Perform planned preventative maintenance (PPM) and corrective maintenance on critical and non‑critical systems
Monitor the Building Management System (BMS) and respond to alarms, faults, and events requiring technical judgement
Operate critical infrastructure in accordance with standard operating procedures (SOPs), method statements, and maintenance operating procedures (MOPs)
Support energy efficiency and reliability initiatives across site infrastructure
Work independently
Incident Response & Site Resilience
Respond to infrastructure incidents, failures, degraded conditions, and operational risks
Identify Single Points of Failure (SPOFs) and make recommendations to improve system resilience
Support root cause investigations and corrective actions following incidents
Vendor & Change Management
Support and oversee vendor maintenance and project activities within live environments
Review and approve work using permits, RAMS, and MOPs
Conduct start‑of‑work briefings and post‑work reviews to ensure tasks meet Equinix standards
Support updates to as‑built documentation, drawings, and technical records
Work Orders & Projects
Execute work orders, minor installs, and infrastructure changes
Support site projects and upgrades across electrical and mechanical systems
Troubleshoot auxiliary and site-support equipment to minimize operational impact
Collaboration & Knowledge Sharing
Work collaboratively with other Critical Facilities Engineers to resolve technical issues
Provide informal guidance or mentoring on general Critical Facility activities
Communicate inventory and spares requirements to maintain readiness
Write Standard Operating Procedures and Emergency Operating Procedures when required.
Skills & Experience
Strong experience working in data centres or other mission‑critical environments (e.g. hospitals, utilities, industrial sites)
Solid understanding of electrical distribution systems, backup power, and supporting mechanical cooling plant
Experience operating live infrastructure in accordance with formal procedures and permits
Able to work effectively as part of a team or independently within a 24/7 shift rotation.
Calm, methodical approach to incident response and fault resolution
Qualifications
Electrical or technical qualification, or equivalent proven experience
Several years’ hands‑on experience in critical facilities, engineering, or infrastructure operations
Why Equinix?
At Equinix, Critical Facilities teams operate some of the world’s most resilient digital infrastructure. You’ll work in a safety‑first, process‑driven environment, with access to modern systems, clear standards, and strong long‑term career paths across senior technical and leadership tracks.
This role is suited to Critical Facility Engineers who are comfortable owning day‑to‑day facility operations and supporting site reliability in a live environment.
Apply now to contribute your expertise to a high‑availability IBX site with clear standards and long‑term growth
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.
