About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the worlds well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations.

Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective.

Position Overview

This position is on-site in New Albany, OH and focuses on specialized roles such as In-House Chiller Technician/Engineer expert and other Subject Matter Experts (SMEs) in data center electrical/mechanical space. The Critical Support Specialist works alongside a dedicated team of electrical and mechanical specialists performing essential maintenance and repair on data center infrastructure ensuring uninterrupted service for customers.

Essential Job Functions

• Perform detailed, specialized maintenance, troubleshooting, and operational tasks within your area of expertise.
• Independently manage complex maintenance projects with minimal supervision.
• Respond effectively to safety incidents and emergencies.
• Adapt workflows to shifting priorities using discretion and judgment.
• Collaborate with internal teams and external vendors regularly.
• Additional duties as assigned by Management.

Duties by Specialization

• Low Voltage Electrical Specialist: operate, maintain and repair low voltage electrical infrastructure including substations, switchgear, transformers, UPS, ATS, PDUs, and related controls; provide technical guidance and training; lead troubleshooting efforts.
• Medium Voltage Electrical Specialist: manage medium voltage systems, conduct detailed inspections, repairs and ensure compliance with safety standards; mentor junior personnel.
• UPS Systems Specialist: perform preventive and corrective maintenance including major components replacement, manage maintenance schedules, troubleshoot complex UPS problems and collaborate on system upgrades.
• Generator Specialist: perform maintenance, provide technical leadership on generator operations, comply with regulations, and mentor junior technicians.
• HVAC Systems Specialist: oversee operation and maintenance of HVAC infrastructure including chilled water systems and air handlers; develop maintenance strategies; lead system optimizations and mentor staff.

Job Requirements

• Minimum 3 years (5+ preferred) of hands-on maintenance and repair experience in mission-critical environments.
• Extensive knowledge in the specialization area.
• Ability to read and interpret technical schematics and manuals.
• Strong technical writing skills for procedures and manuals.
• Completion of specialized training relevant to the field.
• Current professional licensure or certification.
• Occasional travel less than 5%.
• Successful background check.

Physical Activities and Working Conditions

Includes climbing, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting (up to 50 pounds), grasping, repetitive motion, working under raised access floors with ability to work in high-stress and fast-paced environments with shifting priorities. Willingness to work outside normal business hours including weekends, late nights, holidays, and on-call support.

Vantage Data Centers is committed to building a supportive, no ego and no arrogance work culture. Employees receive above market compensation, comprehensive benefits, and opportunities for training and development.