Citi is looking for an experienced Cross-Disciplinary Controls Lead Analyst to join the Client Controls organization, where you will support Citi Ventures by playing a central role in strengthening the firm's risk and control environment across multiple control disciplines. In this role, you will assess, monitor, and enhance controls across key areas including Manager's Control Assessment (MCA), issue management, governance reporting, and quality oversight — directly contributing to the integrity of decision-making at the senior management and regulatory level. This is an opportunity to apply broad risk and control expertise in a high-impact environment where your work shapes how Citi manages risk across business functions.
Responsibilities
- Assess the effectiveness of existing controls across business functions, identify gaps or weaknesses, and lead the implementation of improvements to reduce operational risk.
- Drive enhancements to the control framework by designing and executing solutions that increase efficiency and reduce exposure to risk across the organization.
- Oversee the Manager's Control Assessment (MCA) program, including periodic attestations, quality oversight, and related reporting, ensuring execution aligns with policy and procedural standards.
- Evaluate business activities and processes against required policies, standards, and procedures to strengthen the overall quality of risk management practices.
- Partner with key stakeholders across the business to develop and track corrective action plans that address identified control gaps or failures in a timely and sustainable manner.
- Conduct issue quality reviews to ensure compliance with issue management standards, and contribute to standardized risk and controls reporting that supports informed decision-making by senior leadership and regulators.
- Support the operations of Citi's governance committees by coordinating meetings, managing agendas, and ensuring timely follow-up on action items.
- Apply sound risk judgment when business decisions are made, escalating and reporting control issues with transparency to protect the firm's clients, assets, and reputation.
Required Qualifications & Skills
- 6 to 10 years of experience in operational risk management, compliance, internal audit, or control-related functions within the financial services industry.
- Demonstrated ability to identify, measure, and manage key risks and controls across complex operational environments.
- Hands-on experience designing, executing, and enhancing control frameworks, with a track record of implementing sustainable process improvements.
- Working knowledge of compliance laws, regulations, and industry best practices relevant to financial services.
- Strong analytical capability to evaluate complex risk and control activities, processes, and reporting requirements.
- Clear and confident communicator with the ability to engage senior management and present risk and control findings in a structured, meaningful way.
- Proficient in Microsoft Office, particularly Excel, PowerPoint, and Word, for analysis, reporting, and stakeholder communication.
Beneficial Skills & Qualifications
- Internal audit experience, with familiarity in applying audit methodologies to assess control effectiveness and risk exposure.
- Practical experience working with Manager's Control Assessment (MCA) frameworks and programs within a financial services organization.
- Intermediate to advanced stakeholder management skills, including the ability to influence and align cross-functional teams toward shared control objectives.
- Project management experience, with the ability to lead workstreams, manage timelines, and coordinate deliverables across multiple priorities.
- A Master's degree in a relevant field such as Finance, Business Administration, Risk Management, or a related discipline.
What We Offer
At Citi, you will work within the Client Controls organization alongside experienced professionals dedicated to supporting Citi Ventures in a high-performance, collaborative environment. This role offers meaningful exposure to enterprise-level risk governance, direct engagement with senior leadership, and the opportunity to make a tangible impact on how Citi manages and strengthens its control environment globally.
- A hybrid working arrangement providing 3 days in the office and 2 days working remotely, supporting professional focus and work-life balance.
- Exposure to senior leadership and governance committees, building your visibility and influence at the highest levels of the organization.
- Broad cross-disciplinary scope that allows you to develop expertise across multiple risk and control domains rather than a single function.
- Access to learning and development opportunities that support continued professional growth within risk, compliance, and controls.
- A collaborative team environment where performance, accountability, and shared goals drive collective outcomes.
- Competitive financial wellbeing offerings and localized benefits, tailored to support you at this stage of your career.
Apply today to bring your controls expertise to a role where your judgment, analytical skills, and leadership directly protect and strengthen one of the world's leading financial institutions.
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Job Family Group:
Controls Governance & Oversight
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Job Family:
Cross-disciplinary Controls
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Time Type:
Full time
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Most Relevant Skills
Analytical Thinking, Assessment, Business Acumen, Constructive Debate, Controls Lifecycle, Governance, Issue Management, Process Design, Risk Management Lifecycle, Stakeholder Management.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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