Cruise and Tour is elevating its services to provide a more seamless experience for every customer. Are you eager to advance your travel career and exceed customer expectations? If so, this opportunity is perfect for you. Our Cruise and Tour team is seeking Advisors who are passionate about creating unforgettable experiences for their clients. You will leverage your expertise to offer exclusive travel opportunities available only through Chase Travel. From managing cruise or tour bookings to helping customers maximize their memberships and integrating all aspects of their journey, the Cruise and Tour Team is dedicated to delivering a luxurious touch to the travel experience. By joining this team, you become an essential part of enhancing engagement, customer satisfaction, and loyalty to Chase Travel.
As a Travel Advisor in the Cruise and Tour Department, you will assist our customers with cruise and tour packages, handle travel components related to their reservations, fulfill promotions, and conduct outreach to ensure a seamless travel experience. You will showcase comprehensive travel consultation skills, including knowledge of destinations and travel products, along with problem-solving abilities, empathy, and active listening. Your main responsibilities will include managing daily requests, coordinating pre-check requirements for ships or tours, booking travel add-ons, and accommodating special requests from our customers. You will deliver exceptional service and contribute to establishing the Chase Travel brand as a leader in the travel industry.