CST & ENT Sr Large Capital (HCPs) Training/Education Specialist
Medtronic
Petaling Jaya, Selangor, Malaysia
Full-Time
Competitive
RemoteSenior
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
The Senior Training & Education Specialist is responsible for planning, developing, and delivering comprehensive training programs for healthcare professionals, technicians and surgical teams on Large Capital technologies dealing with Cranial Spine and ENT Technologies. This role ensures that clinical users are equipped with the knowledge and skills necessary to safely and effectively use company products. The specialist collaborates with cross‑functional teams, maintains strong relationships with customers, and continuously updates training materials to reflect new technologies, clinical practices, and business needs. This role operates as a seasoned individual contributor who may also mentor colleagues and lead training-related projects. This is a regional position covering countries across SEA. The role will require travel of up to 60%.
Responsibilities may include the following and other duties may be assigned.
Plans, develops, coordinates and executes product training programs for HCPs, technicians and surgical teams.
Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids.
Ensures training program(s) meets company and customer objectives.
Maintains communication with customers to ensure effectiveness of training.
May utilize trainers with technical expertise.
Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.
In collaboration with Commercial and Marketing participates in the development of business strategy to achieve therapy specific educational objectives.
Develop and manage regional and countries faculty/KOL relationships that create and conduct surgical education programs.
Cross collaborate to create virtual and hybrid training programs
Recruit, contract and partner with faculty in each target specialty to develop procedural content and assets
Develop regional proctor network for each of the target specialties
Review current Medical Education offering and gaps and to design events that support learning pathways from awareness to advocacy. Analyze program feedback for continuous medical education opportunities, work with Commercial Teams for appropriate follow-up
Identify and pilot innovative education tools for realistic training scenarios, that can lead to enhancing learner engagement and allow assessment of program effectiveness for both internal MDTs stakeholders and external HCPs.
Working with local Legal and Compliance Teams, ensure that all programs meet Medtronic policies and other local governing guidelines, and are properly documented – align with T&E Operations teams
Working with the Commercial Teams, align with societies / associations / teaching hospitals for appropriate medical education programs
Support key Society events – such as annual conferences - as required
Manage allocated budgets and to contribute to the T&E group’s efficient budget and resources management
Develop Training Calendar for AOP and Event Planning – Communicate programs / Outcomes
Required Knowledge and Experience:
High School Diploma, OR Associate’s Degree OR Bachelor’s Degree
Minimum of 4+ years of relevant experience in a clinical lab setting, clinical training, field sales/support in medical devices, healthcare, or related industry;
Medical Device Large Capital experience
Experience developing and delivering technical or clinical training programs.
Strong communication and presentation skills with the ability to educate clinical and technical audiences.
Ability to work independently with limited supervision while managing multiple projects and priorities.
Demonstrated ability to collaborate with cross functional teams and influence stakeholders.
Experience analyzing training effectiveness and improving training programs or processes.
Familiarity with clinical environments, medical technology, or healthcare systems is preferred.
Navigation and Robotics experience
At least 2 years Training & Education experience
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.