Culture and Engagement Lead

About the Role:

The Culture and Engagement Lead, Employee Experience is a key role within the Manila site, reporting to the Site Director. This person serves as a culture champion and operational partner — designing and delivering end-to-end programs in employee engagement, events, social impact, and culture-building that reflect Remitly’s mission and values. The role requires strong leadership and communication skills, as stakeholders include senior leaders across the site and global functions.

You Will:

Culture Building

• Develop, champion, and implement strategic initiatives that promote a strong, inclusive, and values-driven company culture.
• Collaborate with site and global leadership to ensure Remitly’s cultural values are consistently integrated across all departments and levels.
• Act as a culture ambassador — facilitating meetings, conversations, and experiences that reinforce the company’s mission, vision, and values.
• Lead programs that recognize and celebrate employee contributions to upholding company culture.
• Collect feedback and analyze data related to cultural health, using insights to drive continuous improvements.

Events & Employee Engagement

• Own the end-to-end design, planning, and execution of engaging activities, events, and programs that foster team spirit, boost morale, and build belonging.
• Partner with internal teams (HR, Operations, and others) to identify engagement needs and design tailored initiatives for various employee groups.
• Manage all logistics, budgets, and execution across engagement events, including:
• Team-building activities and company celebrations
• Wellness programs
• Leadership development and recognition initiatives
• Evaluate program impact through surveys, feedback, and participation metrics, using data to continuously improve.
• Execute on engagement, retention, and career development tactics in close coordination with Learning & Development, HR, and Recruiting.

Social Impact

• Lead the development and execution of the Manila site’s social impact strategy, aligned with Remitly’s core values and community needs.
• Partner with the Global Impact team in Seattle to align local initiatives with global strategies, including areas such as financial access, customer protection, and climate resilience.
• Collaborate with the Global Impact Team on philanthropy programs, including the Remitly Foundation and global giving moments such as Kiva.
• Identify and manage partnerships with local organizations and non-profits to create meaningful community outreach programs.
• Organize and oversee employee volunteer programs, donation drives, and other community involvement initiatives.
• Measure, report, and communicate outcomes of social impact initiatives internally and through appropriate external channels.
• Advocate for sustainability and social responsibility in company policies and practices; partner with Facilities on sustainability programs.
• Contribute content to the company’s annual global impact report.

Site Director Partnership & Leadership Support

• Provide high-level support to the Site Director, including calendar management, meeting coordination, and travel arrangements.
• Prepare reports, presentations, and documents for internal and external meetings in collaboration with key stakeholders.
• Serve as the primary point of contact for the Site Director’s office, managing communications and ensuring timely follow-through.
• Assist in organizing executive leadership meetings, including agenda creation and meeting documentation.
• Manage special projects and initiatives assigned by the Site Director, ensuring timely completion and strategic alignment.
• Actively nurture communication and feedback loops within the team to leverage insights and continuously improve programs.
• Model and promote Remitly’s core values in all interactions and initiatives.

You Have:

Leadership & Influence

• Demonstrated track record of leading cross-functional initiatives and driving alignment across culture, engagement, and social impact programs. Ability to inspire others and influence stakeholders at all levels, including senior leaders.

Strategic Thinking & Project Management

• Ability to think strategically and align programs to broader organizational goals. Proven experience managing complex, end-to-end projects — from events and engagement programs to social impact initiatives — while balancing day-to-day responsibilities.

Communication & Interpersonal Skills

• Exceptional written and verbal communication skills. Ability to present ideas clearly and build buy-in from senior executives and frontline employees alike. Strong relationship-building skills with diverse groups and external partners.

Experience in Culture, Engagement & Social Impact

• Track record of successfully managing initiatives that foster positive workplace culture, enhance employee engagement, or advance social responsibility goals. Creative in designing programs and rigorous in measuring their success.

Attention to Detail & Time Management

• Excellent organizational skills and ability to manage multiple high-impact workstreams simultaneously with accuracy and efficiency.

Passion for Culture & Social Responsibility

• Genuine commitment to diversity, inclusion, sustainability, and Remitly’s mission of providing financial access to people around the world. Strong alignment with company values.

Resilience & Adaptability

• Thrives in fast-paced, evolving environments. Able to navigate ambiguity, handle setbacks constructively, and pivot when needed.

High EQ & Energy

• Warm, people-first approach. Naturally joyful and motivated by Remitly’s mission. Brings enthusiasm and thoughtfulness to every interaction.