FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the Role
Supports the development and execution of initiatives that strengthen employee engagement, workplace culture, and overall employee experience across the organization.
The role also supports HR communications related to culture, engagement, and employee experience initiatives, ensuring clear and consistent messaging that reinforces company values, promotes employee participation in engagement programs, and enhances internal alignment.
The role works closely with HR Business Partners, Internal Communications, and other HR teams to deliver effective engagement initiatives and communication programs across the organization.
1. Employee Engagement Programs
- Support the implementation of enterprise employee engagement initiatives aligned with organizational culture and HR priorities.
- Assist in planning and executing engagement initiatives such as townhalls, employee kick-offs, recognition programs, and wellness activities.
- Coordinate engagement activities across business units in partnership with HR Business Partners.
2. HR Communications for Culture & Engagement
- Support the development and dissemination of internal HR communications related to culture and engagement initiatives.
- Draft and coordinate communication materials including:
- Employee announcements
- Engagement campaign messages
- Culture initiatives and program updates
- HR newsletters or internal updates
- Partner with Internal Communications and Employer Branding teams to ensure alignment of messaging and communication channels.
3. Engagement Surveys and Insights
- Support the administration of employee engagement surveys (e.g., Gallup or equivalent platforms).
- Assist in analyzing survey results and preparing engagement reports or dashboards for HR leadership and business teams.
- Help track progress of engagement action plans across functions.
4. Culture Initiatives
- Support implementation of culture initiatives that reinforce company values and desired workplace behaviors.
- Assist in launching culture campaigns and internal engagement programs across the organization.
5. Early Talent Engagement Support
- Support engagement initiatives for internship and early talent programs to enhance the overall experience of participants.
- Coordinate onboarding engagement activities for early talent.
- (Learning curriculum and development modules remain under Learning & Talent Management.)
6. Employee Onboarding Experience
- Support onboarding initiatives that help new employees integrate effectively into the organization.
- Monitor feedback from onboarding programs and recommend improvements to strengthen employee assimilation.
7. Employee Experience Monitoring
- Support employee listening channels such as pulse surveys, feedback sessions, and focus group discussions.
- Consolidate feedback and insights to support engagement improvement initiatives.
8. Engagement Events & Culture Activities
- Coordinate logistics and program execution for employee engagement events including:
- Company townhalls
- Employee engagement activities
- Health and wellness initiatives
- Culture and recognition programs
9. Program Monitoring & Reporting
- Maintain trackers for engagement initiatives and programs.
- Prepare periodic reports on engagement activities and outcomes for HR leadership.
Education
- Bachelor’s degree in Human Resources, Psychology, Communications, Business Administration, or related field.
Experience
- Minimum 5–7 years of HR experience, preferably in employee engagement, HR programs, culture initiatives, or internal communications.
- Experience supporting employee engagement initiatives and HR communication campaigns is an advantage.
Technical Skills
- Employee engagement program coordination
- HR communications and internal messaging
- Engagement survey administration and reporting
- Event and program management
- HR analytics and reporting tools
Business & Behavioral Skills
- Strong written and verbal communication skills
- Stakeholder management and collaboration
- Organizational and project management capability
- Analytical thinking and attention to detail
- Ability to manage multiple initiatives simultaneously
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
