Custom Software Developer - Salesforce Center of Excellence

Custom Software Developer - Salesforce Center of Excellence

Description of the Area The Customer Engagement Platforms and Services function acts as Salesforce Center of Excellence (CoE) within Roche Digital Technology. These platforms and services are consumed by others to create business facing platforms, products and services. The goal is to empower product teams to develop business capabilities efficiently and compliantly, while reducing their cognitive load and allowing them to focus on value generation. Although development and operations remain decentralized, the Salesforce CoE can offer additional services, especially to smaller organizations that may lack certain specialized skills. The team is mandated to significantly reduce unintended customization and technical diversity by partnering with the business functions using the systems and driving re-use, simplification and standardization.

The Opportunity:

• Support Salesforce Engineering: Support the design, crafting, configuration, deployment, and sustaining of Salesforce software solutions (including LWC, Apex, and Flow) tailored to business requirements and objectives.

• Contribute to Global Projects: Serve as an active project contributor within global product teams, operating primarily at the project level within an internationally distributed team.

• Implement Delivery Processes: Implement the entire software delivery process, managing transitions from sandbox development to production deployment using CI/CD tools and SFDX.

• Optimize Software Quality: Improve existing software quality management and metrics through robust execution of Apex Unit Testing and detailed code reviews.

• Manage Stakeholder Communications: Identify and communicate with stakeholders in a straightforward manner, maintaining a clear view of how components fit into larger systems.

• Assess Technical Feasibility: Support product decisions by providing reliable technical feasibility assessments and actively contributing to the refinement of requirements.

• Support Cross-Platform Integration: Apply basic knowledge of cloud platforms (such as AWS, Azure, or GCP) to support seamless cross-platform integrations when necessary.

• Engage in Knowledge Sharing: Participate actively in organizational knowledge-sharing initiatives, including tech universities, conferences, and Communities of Practice (CoPs).

Who you are:

• Educated Professional: You hold a Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical domain.

• Experienced Salesforce Developer: You bring 3+ years of progressive work experience as an active project contributor in software engineering, focusing on configuration and deployment within the Salesforce ecosystem.

• Full-Stack Technical Expert: You possess proven expertise using a combination of frontend, backend, and full-stack development tools, specifically LWC, Apex, and SOQL.

• Architectural Knowledge: You have a solid understanding of Salesforce architecture (including sharing models and security settings) and know how Sales, Service, and Community Clouds interact.

• Collaborative Problem Solver: You are highly adept at providing and seeking constructive feedback, communicating technical risks, and evaluating alternative ways to solve problems.

• Growth-Oriented Learner: You independently execute personal development plans, stay updated on current technological trends, and actively participate in professional communities.

• Regulated Industry Mindset: You understand short- and long-term implications of technical decisions; former experience working in a regulated environment (e.g., GxP) and Salesforce Developer/Admin certifications are a strong plus.

Call to Action: Ready to bring your unique qualities to Roche and make an impact? Apply now and join us in our mission to shape the future of healthcare.

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