Customer Centric Engineer
Acryl Data
Palo Alto, California, United States; Remote
Full-Time
$1
RemoteExecutive
DataHub is an AI & Data Context Platform adopted by over 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Innovated jointly with a thriving open-source community of 13,000+ members, DataHub's metadata graph provides in-depth context of AI and data assets with best-in-class scalability and extensibility.
The company's enterprise SaaS offering, DataHub Cloud, delivers a fully managed solution with AI-powered discovery, observability, and governance capabilities. Organizations rely on DataHub solutions to accelerate time-to-value from their data investments, ensure AI system reliability, and implement unified governance, enabling AI & data to work together and bring order to data chaos.
DataHub is the leading AI & Data Context Platform, trusted by more than 3,000 enterprises, including Apple, CVS Health, Netflix, and Visa. Built with the strength of an open-source community of 13,000+ members, our metadata graph technology provides unmatched scalability, extensibility, and in-depth visibility into AI and data assets.
Our SaaS offering, DataHub Cloud, delivers AI-powered discovery, observability, and governance empowering organizations to accelerate time-to-value, ensure AI reliability, and bring order to data chaos.
Were growing fast, and were looking for people who are as customer-obsessed as they are technically strong.
We are seeking a gifted and resourceful Customer Centric Engineer (CCE) to serve as the bridge between our customers and Engineering teams. This is beyond traditional support its a hybrid role where youll provide advanced troubleshooting, help guide onboarding, and partner with Engineering and Product teams to shape both the customer experience and the evolution of DataHub itself.
We invest in people so they can do their best work and enjoy doing it. Our benefits reflect the way we build: practical, thoughtful, and designed to support long-term growth.
We offer salaries that reflect your skills, experience, and the impact you make. You bring valuewe make sure you're recognized for it.
Every team member receives an ownership stake in the company. When we grow, you grow with us.
All roles are remote unless otherwise specified in the job description. Review the job description to confirm if the role you are interested in is remote or hybrid.
Home office, coworking space, or something in between? We support your ideal setup. Youll receive a monthly coworking stipend to use whenever you need a change of pace or in-person collaboration time.
Your well-being matters. We cover 99% of medical, dental, and vision premiums employees, and 65% for dependents.
We offer FSAs to help cover planned or unexpected healthcare costs. You can also opt into a Dependent Care FSA to support family needs.
Through Carrot Fertility, we provide inclusive fertility benefits and family-forming support. All U.S. employees have access, regardless of age, gender identity, or family structure.
We trust you to take the time you need. Our unlimited PTO and sick leave policy is designed for flexibility, rest, and real life.
DataHub is at a rare inflection point: weve achieved product-market fit, earned the trust of leading enterprises, and secured backing from top-tier investors like Bessemer Venture Partners and 8VC. The context platform market is expected to grow from $1B to $9B in the next five yearsand were leading the way.
By joining our team, youll:
If you're passionate about technology, enjoy working with customers, and want to be part of a fast-growing company changing the industry, we want to hear from you!