SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Customer Marketing Manager – South Africa

Midrand, South Africa

About the Role

We are looking for a dynamic and experienced Customer Marketing Manager to join our Africa cluster team. Reporting to the Africa Cluster Marketing Director, this role is critical in shaping and delivering integrated marketing strategies that drive sales growth and expand market share across in-store and online channels.

You will act as the key bridge between Brand, Sales, and our retail partners, ensuring seamless execution of shopper-focused initiatives that deliver measurable business results.

This is a leadership role, managing a team of 6 customer marketing professionals across the Africa cluster, with travel required.

Key Responsibilities

Lead, coach, and develop a high-performing customer marketing team across the Africa cluster
Drive the development and execution of omnichannel customer marketing strategies aligned with Marketing and Sales
Build compelling trade narratives to strengthen customer partnerships and drive growth
Identify and activate opportunities across in-store and e-commerce platforms to boost shopper engagement and conversion
Own and manage customer marketing budgets, ensuring strong ROI and informed future investment decisions
Partner with Finance and Net Revenue Management to support pricing strategy development
Lead the creation of impactful in-store marketing programs and promotional packs
Use data and insights (e.g., Nielsen and retailer analytics) to identify opportunities in distribution, pricing, and promotions
Lead channel strategy development across markets
Play a key leadership role in the S&OP process, ensuring alignment between marketing plans and sales execution
Stay ahead of industry trends and shopper insights to inform strategy

What We’re Looking For

Experience & Qualifications

10+ years’ experience in marketing, customer marketing, or trade marketing
Proven experience leading and developing teams
Strong background working with retail customers
Experience with analytics tools such as Nielsen and retailer platforms

Skills & Capabilities

Strong analytical mindset with the ability to manage performance through data
Strategic thinker with excellent project management skills
Strong business acumen and negotiation capability
Excellent communication and stakeholder management skills
Ability to influence across senior leadership and operational teams
Solid understanding of route-to-market strategies
Strong planning, organisation, and relationship-building skills

What’s in It for You

Competitive benefits package
A collaborative, inclusive, and purpose-driven work environment
Opportunities to grow within a global, market-leading organisation

About SC Johnson

SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. With over 130 years of heritage, we create leading brands such as Raid®, Glade®, Kiwi®, OFF!®, Windex®, and Ziploc®, making a positive difference in homes around the world.

We succeed because of our people—and we are committed to supporting them in achieving both individual and shared success.

Additional Information

This role does not include relocation support and candidates must be eligible to work in South Africa

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Customer Marketing Manager

SC Johnson

Job Description