Customer Service Agent

You've set your sights on the Customer Service Agentvacancy in our Customer Service team, and we’re here to give you all the details you need to kick-start your winning journey!

Who we are

We are aPeople, representing adjarabet.am – one of the largest entertainment portals in the region. Join us, and you’ll be stepping into a world of innovation, growth, and non-stop excitement!

Shift Schedule
09:00–17:00
11:00–19:00
17:00–01:00
19:00–03:00
(Night shifts 2–3 times per month)

*Ability to work in all shifts is required.

Salary: 160,000 AMD

As a Customer Service Agent, we need you to:

• Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
• Provide customers with the data regarding new and existing services/campaigns
• Register Customer problems and requests correctly and accurately
• Verify any kind of information related to subscribers
• Follow a high-security level of customer data confidentiality
• Follow company standards in customer service
• Proper knowledge of the Company's products/ services/promotions/standards.

We need you to have:

• Fluency in Armenian, good knowledge of Russian, and English will be considered a plus.
• Excellent Communication Skills
• Multitasking skills
• Stress tolerance
• Adaptive to changes
• Quick learner.

We promise:

• Health insurance
• Competitive salary
• Performance-based bonus system
• Professional development opportunities
• An additional 10 days off
• Hybrid working model.
• Your personal amigo to help you adapt.

Ready to claim your spot as our next winner?

Your winning journey starts NOW!

aPeople Team