Customer Service & Operations Development Manager

Meet your future team

You will join the Global eCommerce organization within Customer Service, Operations & Vario, working closely with a dynamic and cross-functional team. The team plays a central role in enabling seamless omnichannel customer experiences and ensuring operational excellence across markets.

Collaboration is key, as you will work with stakeholders across functions, combining strategic thinking with hands-on execution to continuously improve systems, processes, and customer journeys. This role contributes directly to strengthening scalability, efficiency, and target="_blank">www.velux.comwhere you can read more about working at our company and what to expectofour recruitment process.

We look forward to receiving your application and CV as soon as possible. We are conducting interviews on an ongoing basis until we have the right match.

All inquiries will be treated confidentially.

About VELUX

In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the roof window category, we enable those who live,workand play under the rooftransformtheir spaces and live a healthier everyday life with more daylight and fresh air.

The VELUX Group is an international, family-owned business with strong financial roots and each year we can create real impact by reinvesting in society, our employees and planet through our foundations. With 20 production companies in 12 countries and sales companies in 37 countries, our products are widely available. We employ around 12,000 people, and our company is headquartered in Denmark. Alongside the rest of our values, “courage” and “mutual respect” define our actions every day and how we wish to contribute to the world.

Equal Opportunity Employer

At VELUX Residential, we believe in fostering a diverse workplace for everyone to thrive, develop, and perform at their best, and where you feel welcome, respected, and valued. We are committed toproviding equal opportunities for all- whether you are applying for a role or already a part of VELUX Residential. That means we recruit, hire, train, and promote people based on their skills and potential without regard to race, color, religion, sex, age, neurodiversity, disability, protected veteran status, national origin, sexual orientation or any other basis prohibited by applicable law.

We value diversity and strive to ensure that our employment decisions are fair and inclusive, focusing only on what truly matters: your qualifications and how you can contribute to our shared mission and success.