Customer Service Representative

Location: Ascension IL Alexian Brothers Elk Grove Village

Shift Hours: PRN, as needed

R1 is the leading provider of technology-driven solutions transforming patient experience and financial performance of hospitals and medical groups through advanced technology and expert professionals.

As a Customer Service Representative, you will assist patients with hospital check-in, answering registration questions, and collecting information accurately and compassionately.

Key responsibilities include multitasking with technology, typing and answering phones, managing patient and insurance information, and building rapport with patients under varying conditions.

This role requires no prior healthcare experience, offers training, and involves exposure to hospital environments including illness and injuries.

Requirements:

• High School Diploma or GED
• Excellent customer service experience
• Up to date vaccinations, drug test, and background check

The base pay range is $16.00 - $22.30 per hour, varying based on role, experience, and location.