Customer Solution Engineering (CSE) - Modernization Engineer

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We are looking for a Modernization Engineer to be part of our Customer Solution Engineering Department which will be based in the KONE Head Office in Istanbul and reporting to the CSE Team Leader – Modernization based in Istanbul.

This role is responsible for identifying the best KONE products to meet customer needs in non-standard and modernization cases. It involves selecting the right product platform, collaborating with the Supply Line and other teams to ensure accurate costing for materials and services, and managing product lead times. Additionally, the role will create product specifications and coordinate between corporate, local sourcing, and Front Lines to deliver optimal solutions.

This is a great opportunity to join a team of professionals. If you feel you have what it takes for this role, then apply for this opportunity!

General Responsibilities:

Collaboration with sales

• Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard Special Engineering requirements.

• Selects the correct product platform on which to make the offer and ensures the offer is Competitive.

Product planning – Costing

• Involves Supply Line, installation, maintenance, and project management to understand both the materials and the service cost of the product when needed

• Responsible for correct product costings in non-standard cases, both for corporate and local Materials

Product planning – Specs

• Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed)

• Creates product specifications for corporate materials and local materials.

• Performs initial and revised non-standard energy calculations.

• Performs simple traffic analyses.

• When accountable for the overall engineering of the project:

• Accountable for technical site surveys

• Accountable for the technical content of the order between MS 0b and MS 2z

Product planning – Availability and lead times

• Coordinates product lead times from Supply Line and local sourcing

Product planning – Installability

• Ensures that the proposed product can be installed

• Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations

Product planning – Maintainability

• Ensures that the planned proposed product fulfils the customer’s product lifecycle needs

• Identifies possible deviations from standard maintenance methods and ensures that resolutions are found

Product planning – Compliance

• Ensures that the proposed product fulfils local codes, regulations, and safety requirements

• Ensures alignment with environmental regulations

• Ensures that the planned product complies with KONE’s Engineering Policy

Key tasks in the KONE Customer process

• Provides content for pre-booking reviews (technical product, costs, lead times, risks, and verification of technical content in contracts)

• Executes activities for holistic product planning.

Are you the right Fit?

• Bachelor’s degree in Mechanical and Electrical Engineering.

• 3-5 years of experience in the elevator industry preferred.

• Experience in elevator/escalator partial modernization projects would be highly advantageous.

• Candidate with a minimum of 1 to 2 years of experience in AutoCAD.

• Proficient with MS Office Word, Excel, and PowerPoint.

• Excellent communication and influencing skills in English.

• Excellent collaboration skills and the capability to work in teams with people from different cultural backgrounds.

• Capability for analytical thinking and focus on details - distinguishes between important information and irrelevant or minor details.

• Ability to work with global colleagues considering different time zones, language competencies, and differences in working culture.

• Excellent technical understanding of elevator, escalator, and Advanced People Flow solutions that meet customer expectations is considered a plus.

What do we offer?

• Dynamic team promoting a collaborative environment

• Total reward elements that engage and motivate our employees and help us make KONE a great place to work

• Engaging job with position description and clear targets

• Regular feedback through performance discussions

• Opportunities for individual development

• Value-based culture, behaviors, and ethics

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/