Customer Specialist
CarMax
South Euclid, Ohio
Full-Time
$17
OfficeSenior
CarMax, the way your career should be!
Position Overview
As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
Required Qualifications
Preferred Qualifications
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
Benefits:
Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part-time Associates receive sick leave consistent with state law. Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.