Build the Path Forward
At Path Robotics, were building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.
Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.
We are looking for an experienced Customer Success Manager with a strong manufacturing background to help customers successfully integrate Path's autonomous welding systems into their production environments. This role is ideal for someone who understands manufacturing operations, production planning, and continuous improvement, and enjoys partnering with customers and internal teams to drive operational excellence.
What Youll Do
- Serve as the primary point of contact for assigned manufacturing customers following implementation.
- Partner with customer production, manufacturing, and engineering teams to optimize the performance and utilization of Path's robotic welding systems.
- Collaborate closely with Deployment, Engineering, Product, and Sales teams to resolve production challenges and improve system performance.
- Coordinate customer production planning and operational priorities to ensure successful adoption of Path's technology.
- Identify opportunities to improve manufacturing workflows, increase system uptime, and drive operational efficiencies.
- Gather customer feedback and operational insights to influence product improvements and future development.
- Monitor system performance and support continuous improvement initiatives across customer manufacturing environments
Who You Are
- 5+ years of experience in manufacturing, production operations, industrial engineering, operations management, or a related field.
- Strong understanding of manufacturing processes, production scheduling, and operational excellence.
- Experience with Lean Manufacturing, Six Sigma, root cause analysis, or other continuous improvement methodologies.
- Comfortable working with technical products and collaborating across engineering and operations teams.
- Excellent communication skills with the ability to build trusted relationships across all levels of a manufacturing organization.
- Strong problem-solving skills with a target="_blank">HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.
