d|bar Lead Host

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.

Join our team!

Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Lead Host who shares our passion for excellence and who infuses enthusiasm into everything they do!

What you will do:

• greet guests promptly, courteously, graciously with eye contact and a smile

• coordination of all special events and large groups within d|bar

• guest liaison, booking, menu coordination, and ensuring proper staff communication

• responsible for updating the website and menus to reflect new items and events

• managing and responding to guest comments, reviews and feedback in collaboration with management team

• leading the team of hosts, training and maintaining service standards

What you will bring:

• excellent personal presentation and interpersonal skills

• Fluency in reading, writing, and spoken English is also required.

• Additional language a definite asset for career growth

• Able to stand for the majority of the shift

• The ideal candidate will have a confident, outgoing personality and a can-do approach to any request!

• The ability to remain calm under pressure is essential

• Smart Serve certification is a must

• At minimum 2 years previous Host experience in a fast paced food and beverage operation

• Completion of Post Secondary Education in Hospitality or related field

What we offer:

• Paid time off, including vacation days, floating days, and sick days

• Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide

• Complimentary meal per shift in our employee dining room, OASIS

• Complimentary dry cleaning of uniforms

• Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training

• Robust extended flex benefit plan through Manulife, including medical, HCSA, dental, vision, life insurance, virtual health care, EAP, DPSP/RRSP/TFSAs

• Monthly Employee Recognition celebrations and Bi-Annual Employee Parties... and more!

• The Hourly rate is $23.50

Schedule & Hours:

Successful candidates possess open availability and the ability to work all shifts, including weekends, evenings, and holidays.

Successful candidates must possess legal work authorization in Canada. Work permit sponsorship is not available. This posting is for an existing vacancy within the organization. The hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.