Data Analyst | Retail Sales @ING Bank

Mission

Your mission will be to enable retail sales performance management by delivering advanced reporting tools and up-to-market data solutions, drive business KPIs through precise analytics and actionable insights. You will play a key role in empowering data-driven decisions that optimize sales strategies, enhance efficiency and support sustainable growth across all sales channels.

About the Team

You will join a team dedicated to enabling data‑driven decision making across ING’s Retail organization. We work closely with Sales, Retail Tribes and technical teams, fostering a collaborative, learning‑oriented environment. Our focus is to build scalable, intuitive, and insightful reporting ecosystems that simplify complexity, enhance transparency, and empower sales channels to deliver meaningful value to customers.

Your day to day

• Execute and maintain comprehensive reporting tools (Microsoft Excel & Power BI), providing actionable insights for Private Individuals sales performance management.

• Execute the monthly commissioning process for assisted sales channels sales force, ensuring SOX compliance.

• Write and optimize complex SQL queries to extract, transform, and analyze large datasets from multiple sources.

• Monitor and analyze retail sales KPIs, identifying trends, gaps, and opportunities to support business objectives.

• Communicate findings effectively to stakeholders through clear visualizations and presentations that drive data-driven decisions.

• Collaborate with cross-functional teams (Sales, Private Individuals Tribes, IT, Data) to ensure seamless integration of new tools and data sources.

• Provide ad-hoc analyses and insights to support strategic decisions and commercial initiatives.

• Ensure compliance with data governance and security standards in all reporting and migration activities.

• Stay ahead of industry trends and technology updates (including AI data driven analysis tools), recommending improvements to reporting models and data management practices.

• Support budgeting and forecasting exercises by delivering accurate and timely data insights.

• Act as an enabler for business KPIs, ensuring that performance management tools align with strategic goals.

What you bring to the team

• University Degree

• Advanced SQL skills — ability to extract, transform, and validate data from complex sources.

• Power BI expertise is a plus — we are building & maintaining dashboards to provide impactful reporting tools, intuitive visual storytelling that turns complex sales KPIs into effective business decisions.

• Data testing and validation skills — ensure accuracy, consistency, and reliability of data outputs.

• Vision to connect the dots — design effective data usage processes that optimize performance management and support KPI delivery at sales channel level.

• Analytical and strategic thinking — interpret data trends, identify opportunities, and propose improvements that drive business impact.

• Strong communication and collaboration — engage confidently with stakeholders across Sales, Private Individuals Tribes, BI, and IT to influence decisions and ensure smooth execution.

• Be a true and reliable team player – we live by the principle that there is no “I” in “TEAM”.

• You take ownership, help others succeed, and stay ahead through curiosity and continuous improvement.

What we offer

• Impactful work in a fun and collaborative environment.

• Open-concept offices designed for both team work and relaxation.

• Corporate events and social gatherings.

• Hybrid way of working with flexible working schedule and short week options.

• Monthly budget on Benefit platform.

• Extra annual leave days depending on the total length of working experience.

• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy, Bookster, as well as through trainings and certifications.

• Possibility to access Internal roles, International Short-Term Assignments or Long-Term Assignments.

• Context to make an impact through Sustainability and Corporate Social Responsibility projects.

Job Application Safety Reminder

We’re seeing an increase in fraudulent job offers. To protect yourself, please:

• Apply only via official ING platforms. ING uses Workday as its recruitment system.

• Verify the sender’s email — it should only come from @ing.com or @myworkday.com.

• Know that ING will never request payments or banking details during the recruitment process.

How to Apply

Click “Apply” on our careers site and submit your application through Workday. We’re excited to meet you!

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”. Perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people. But there’s a catch. In return for great freedom, we expect people to do great things for our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen. We stay curious, thrive on change, and seek new and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania is an universal bank with more than 1.9 million customers from three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!