Data Analyst, Revenue Operations

About the job

NMI is a leading provider of payment gateway solutions, specializing in card-present solutions and payment processing. Our innovative technologies empower businesses to securely accept payments and optimize transaction processes. With a focus on reliability, security, and innovation, we continuously push the boundaries of what's possible in the payments industry.

The Data Analyst, Revenue Operations is responsible for turning data from multiple source systems into the reporting, models, and visualizations that power revenue, sales, and operations decision-making. Reporting into the Revenue Operations organization, this role combines hands-on SQL and data modeling with predictive segmentation, opportunity analysis, and dashboard development and serves as a trusted reporting partner to teams across the business. You will work primarily within Revenue Operations while collaborating cross-functionally with Sales, Business and Technical Operations, Sales Enablement, Support, and Finance to get things done.

The Ideal Candidate

You bring strong analytical thinking, intellectual curiosity, and a commitment to accuracy. You enjoy connecting information across disparate systems, identifying meaningful patterns, and delivering insights that influence business decisions. The opportunity to build and own these capabilities during your first year is something you find energizing:

• Build and maintain the core revenue and customer-lifecycle reporting that gives sales and revenue leadership clear visibility into performance, trends, and health of the business
• Develop and operationalize segmentation and predictive models in BigQuery ML that shape go-to-market targeting and account prioritization
• Lead the migration of dashboards from legacy datasets and BI tools into Tableau, with documented data lineage and custom measures
• Establish data quality and reconciliation practices that resolve entities across source systems and distinguish net-new from existing customers
• Partner with teams across the organization to translate ambiguous, evolving requests into concrete reporting deliverables

Key Responsibilities

• Deliver ad-hoc and recurring analyses supporting Sales, Business and Technical Operations (Salesforce Admins), Revenue, Sales Enablement, Support, and other internal teams, with minimal supervision
• Produce core revenue and customer-lifecycle reporting including month-to-date, quarter-to-date, and trailing-twelve-month metrics with validation logic that reconciles outputs against source-of-truth figures
• Author complex SQL in BigQuery using multi-CTE pipelines, window functions, user-defined functions, and array aggregation, and build reusable views for data aggregation and downstream consumption
• Build and refine segmentation and clustering models in BigQuery ML, including feature engineering, look-alike discovery, and cluster profiling, and operationalize model output into actionable deliverables for go-to-market teams
• Size addressable-market and ideal-customer opportunities by identifying accounts whose profile fits specific products, and quantify whitespace and upsell potential to support Sales Enablement and account prioritization
• Perform entity resolution across multiple source systems using fuzzy matching, normalization, and confidence scoring, reconciling records across platforms
• Develop and maintain Tableau dashboards for key business metrics, and lead migration from legacy datasets and BI tools with documented data lineage, custom measures, and visual mappings
• Maintain current knowledge of data sources and ongoing data warehouse developments, adapting models and reporting as schemas and requirements change
• Translate ambiguous and evolving requests from a wide range of stakeholders into concrete reporting specifications
• Contribute to a culture of data discipline, continuous improvement, and analytical excellence across the Revenue Operations organization

Skills & Experience

• 25 years of experience in data analysis, revenue operations analytics, business intelligence, or a similar analytical role
• Strong SQL proficiency, with hands-on experience in BigQuery; familiarity with BigQuery ML a significant plus
• Demonstrated experience building and maintaining dashboards in Tableau or comparable data visualization tools
• Experience with data modeling and designing reusable views for aggregation and consumption
• Familiarity with entity resolution and data quality techniques, including fuzzy matching and cross-platform reconciliation
• Strong analytical skills with the ability to surface trends, identify gaps, and translate data into clear recommendations
• Experience working with CRM data (Salesforce preferred) and revenue/go-to-market datasets
• The ability to move fluidly between structured recurring reporting and ambiguous ad-hoc requests without losing rigor on either
• Strong written and verbal communication skills with the ability to partner effectively across technical and non-technical stakeholders
• Independent work ethic and comfort operating in a fast-paced environment where priorities and reporting requirements can shift

As well as being a part of something exciting everyday, you will also receive the following benefits:

• Competitive salary + bonus
• A remote first culture!
• Flex PTO
• Health, Dental and Vision Insurance
• 13 Paid Holidays
• Company volunteer days

What we do!

NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. Were the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. Were creative problem solvers who help visionaries smash through boundaries and think beyond whats possible so they can think about whats next. But were not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Were all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. Were focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/

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