Who are we?
Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.
Job Summary
The Critical Facilities Engineer IV has a strong understanding of data center operations and supports a wide range of engineering activities across facility systems. This role requires sound judgment in troubleshooting issues, making recommendations, and executing maintenance and operational tasks. The focus is on maintaining reliable, safe, and efficient operations by applying a solid understanding of standard operating procedures while contributing to overall site performance and team success.
Responsibilities
Facility / Infrastructure Maintenance
- Perform preventive and corrective maintenance on facility components and systems to ensure reliable and continuous operations.
- Execute repairs, maintenance activities, installations, and on-site inspections across facility infrastructure, supporting energy efficiency initiatives where applicable.
- Monitor the Building Monitoring System (BMS) and respond to alarms, applying sound judgment and technical knowledge to identify and resolve issues in accordance with procedures.
- Operate and maintain plumbing, fire suppression, and life-safety systems in line with site and regulatory standards.
- Support the operation of critical infrastructure, escalating complex or high-risk activities to senior engineers when required.
- Perform day-to-day operational tasks with limited supervision and receive general guidance for new or non-routine assignments.
Vendor Support- Support the work approval and oversight process for service providers performing maintenance activities, including pre-work briefings, monitoring execution, and reviewing completed work.
- Ensure vendor maintenance activities are carried out in accordance with site procedures, safety standards, and compliance requirements.
- Collaborate with vendors to update technical documentation, drawings, and asset records, ensuring accuracy and completeness.
Site Administration & Incident Support- Prepare and maintain site documentation and permit records, including Maintenance Operation Protocols (MOPs) and operational scripts.
- Identify Single Points of Failure (SPOFs) within facility systems and recommend actions to improve reliability and resilience.
- Respond to on-site incidents, including equipment failures, operational issues, and service disruptions, following established incident management procedures.
- Apply strong knowledge of operating procedures to support on-site administration and compliance activities.
Work Orders & Additional Projects- Complete operational work orders and support system installations related to facility infrastructure.
- Troubleshoot and maintain auxiliary systems and equipment to minimize downtime and operational impact.
- Implement approved changes to mechanical, electrical, and specialized systems as directed.
- Participate in infrastructure upgrades, maintenance programs, and site improvement projects.
Collaboration- Collaborate with cross-functional teams to resolve facility incidents and support operational activities.
- Provide guidance and support to junior team members on maintenance practices and operational procedures.
- Communicate inventory requirements and assist in maintaining appropriate stock levels of critical spare parts.
- Recommend facility or infrastructure improvements based on operational insights and identified risks.
QualificationsTypical Degree & Years of Experience- Diploma or equivalent qualification in Electrical, Mechanical, or Building Services Engineering, or relevant practical experience.
- Typically 2-4 years of experience in critical facilities, data center operations, or a comparable technical environment.
Work Requirements- Ability to complete hands-on operational tasks, including work at height and in confined or tight spaces within a data center environment.
- Ability to work non-standard hours, including shift-based schedules, weekends, night shifts, and public holidays to support 24x7 mission-critical operations.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.
