Data Center Infrastructure Analyst
Capital Group
Charlotte, North Carolina
Full-Time
$106,209
OfficeAssociate
“I can be myself at work.”
You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.
We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.
“I can influence my income.”
You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.
“I can lead a full life.”
You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success.
Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
Access on-demand professional development resources that allow you to hone existing skills and learn new ones
“I can take an active role in my career advancement.”
You’ve had ongoing conversations with your manager and you’re ready for the next step in your career. Collectively, we’re investing in our culture and core values so that every associate can thrive. Part of this commitment is to empower you to build a successful and prosperous career by focusing on internal opportunities and development.
"I can succeed as a Data Center Infrastructure Analyst at Capital Group."
As a Data Center Infrastructure Analyst, under limited supervision, you will implement, support, maintain and optimize Data Center and IT infrastructure technologies, working independently and collaborating effectively across teams. You will support the planning, coordination, and execution of infrastructure activities across data centers and office communication rooms; support the IT infrastructure and environmental requirements for various IT hardware platforms. The ideal candidate will demonstrate a deep understanding of infrastructure systems and their interdependencies with IT hardware and environmental requirements and have strong collaboration skills working with both internal and external team members, and escalates complex issues as needed.
Key Responsibilities include:
Coordinate and execute daily infrastructure activities across data centers and communication rooms, including adds, moves, and changes in compliance with standards.
Support, maintain, and optimize IT infrastructure systems to meet availability, performance, and capacity requirements.
Monitor infrastructure health, respond to alarms, manage incidents to resolution, and proactively identify and escalate risks.
Plan and participate in infrastructure upgrades, changes, and continuous improvement initiatives.
Maintain configuration management systems, operational documentation, and service management processes.
Coordinate equipment logistics, including deliveries, inventory, and hardware salvage.
Analyze infrastructure data and create reports and visualizations to support capacity and performance insights.
Collaborate across teams, develop working knowledge of supported technologies, and perform additional duties as assigned.
"I am the person Capital Group is looking for."
You have at least 3 years of broad IT experience, focused on data center infrastructure support or operations, including facility mechanical and electrical infrastructure.
You have a solid understanding of data center infrastructure, including power, cooling, cabling, and environmental monitoring systems.
You have a working knowledge of IT infrastructure domains including networking, compute, storage, virtualization, and cloud technologies, with hands-on experience supporting or integrating systems across multiple environments.
You have experience using configuration management and monitoring tools.
You have strong business acumen and corporate awareness and are adept at aligning initiatives with organizational goals.
You are a fast learner with strong analytical and problem-solving skills.
You have a customer-focused mindset with attention to detail and operational excellence.
You can work independently and collaboratively in a team environment.
You have strong verbal and written communication skills and can write both technical and business-oriented communications.
Bachelor’s degree in IT, Engineering or related field (or demonstrated equivalent experience) is preferred
Working conditions:
Participates in a rotating on-call schedule, including nights and weekends.
Up to 20% travel may be required (Domestic and International)
Primarily office-based with occasional work in data center environments.
“I can apply in less than 4 minutes.”
You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.
“I can learn more about Capital Group.”
At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.
Charlotte Base Salary Range: $106,209-$169,934
In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.
You can learn more about our compensation and benefits here.
* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.
We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.