Company

Cox Communications, Inc.

Job Family Group

Information Technology

Job Profile

Data Center Operations Specialist II

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Work Shift

Day

Compensation

Hourly base pay rate is $24.23 - $36.35/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

SUMMARY

This positionis responsible formedia preparation, fulfillment verification processing, schedule loading, issuerecognitionand communication for the advertising sales back office. This position will work closely with otherback officedepartments, sales support teams, vendors, and partners to ensure the highest levels of Media fulfillment occur. Reports to Operations Supervisor.

RESPONSIBILITIES

Responsible for proper playback and verification of locally inserted commercials, including the monitoring and adjusting of video and audio levels to ensurehighestquality of playback.

Responsible for coordinating/supportingissuecommunications.

Document all hardware and software problems and follow up with user/technical support vendors on software/hardware problems

Responsible for properencodeof local advertisements for long form or short form digital Insertion system.

Able to make necessary adjustment to pre-roll times, Audio and Video levels with regards to the insertion equipment tomaintaingoodon airquality.

Monitors all networks that air local advertising for audio and video quality.

Communicateall equipment failures and technical errors.

Work with external ad partners on activelyidentifyingand resolving systemic playback issues.
This position follows a hybrid( one day per week) work schedule of Wednesday through Sunday, 5:00 AM – 2:00 PM. Schedule and work arrangement are subject to change based on business needs.

MinimumQualifications

High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond aHSdiploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field

Requires strong knowledge ofTechnicaltroubleshooting skills andAbility toidentify, document, and escalate hardware/software issues.

Experience working with technical support teams or vendors to resolve problems.

Familiarity with digital media encoding and ad insertion systems

Excellent presentation, and collaborative skills to work effectively with teams throughout organization

Preferred

Experience in broadcast television, cable, streaming, or media operations environments

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Data Center Operations Specialist II

Cox Enterprises

Job Description

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Job Details