Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Analytics, Insights, & Artificial Intelligence
Pay Details:
$96,600 - $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Description:
Our Leaders are committed to people development, career advancement and value diversity and inclusion.
We enable legendary customer experience and empower impactful colleague decisions by leveraging modelling expertise, OneTD perspective and programmatic execution. Through establishing standardized decisioning frameworks and reusable and scalable customer and valuations assets across the enterprise, we uplift and foster a culture of trusted, best-in-class intelligent decision-making.
Role Overview:
As a Data Scientist in the Enterprise Customer Valuations Centre of Excellence, you will be responsible for developing, maintaining, and enhancing complex customer valuation models, including Customer Lifetime Value (CLTV)- to support value-based decision-making across TD. You will collaborate closely with business owners and partners to understand business objectives, identify data needs, and deliver actionable insights that drive strategic improvement.
Key Responsibilities:
- Develop, validate, and maintain advanced customer valuation models (e.g., CLTV) using statistical, machine learning, and data mining techniques.
- Partner with business stakeholders to understand objectives, gather requirements, and translate business needs into analytical solutions.
- Conduct exploratory data analysis, feature engineering, and data preparation using large, complex datasets from multiple sources.
- Design and execute analytics projects and initiatives, providing clear documentation and presentations of findings to business partners and executive audiences.
- Apply deep expertise in analytics to challenge methodologies, improve model accuracy, and ensure robust, fact-based recommendations.
- Collaborate with cross-functional teams to integrate analytical solutions into business processes and support value-based decision frameworks.
- Present insights and recommendations in a clear, compelling manner to drive strategic decisions and operational improvements.
- Stay current with industry trends, emerging analytics techniques, and big data technologies to continuously enhance analytical capabilities.
- Support ad hoc analysis requests and contribute to the ongoing development of analytics best practices within the organization.
Job Requirements:- Undergraduate degree or higher in a technical field (e.g., Mathematics, Statistics, Computer Science, Engineering).
- Five (5) or more years of experience in analytics, data science, or business product management.
- Proficiency in statistical modeling, machine learning, and data visualization tools (e.g., Python, R, SQL, Tableau).
- Strong problem-solving skills, with the ability to navigate ambiguous issues and deliver well-defined solutions.
- Excellent communication skills, with experience presenting insights to executive leaders and business partners.
- Experience working with big data platforms and advanced analytics capabilities is an asset
Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Learn moreAdditional Information:We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):Sans Objet
