Data Transmission Services Engineer(App support)

About Vanguard

More than 45 years ago, John C. Bogle had a vision to start an investment company that did thingsdifferently. A company with no external shareholders. Where all the profits were invested back into thebusiness and used to lower costs.Evidently, itwas as bold as it was brilliant. To this day, Vanguard Groupstill has no external shareholders. That means no share prices to protect, and no profits to generate for

outside owners.

Today, Vanguard is one of the world’s largest investment management companies, serving more than 50million investors worldwide. For more than 25 years Vanguard Australia has been supporting individualinvestors, financial advisers, and superannuation members to achieve their long-term financial goals.

Our Team & Opportunity

Vanguard’s Data Transmission Services (DTS) team designs, builds, andoperatessecure, resilient, and scalable integration solutions that enable data exchange between Vanguard and external partners. As Vanguard continues its cloud and modernization journey, DTS is evolving from traditional managed file transfer (MFT) solutions toward cloud-native integration platforms built on AWS.

We are seeking an engineer who is passionate about building and modernizing integration solutions, automating workflows, and developing reliable services that support critical business processes. This role is ideal for someone with a developer mindset, strong AWS experience, and an interest in solving complex data movement challenges through code and cloud-native services.

CoreResponsibilities

• Design, build, and support cloud-based integration and data transmission solutions using AWS services and modern development practices.

• Provide intermediate-level Data Transmission Services (DTS), including the setup, support, monitoring, and troubleshooting of external data transmissions for business clients. Configure new transmissions andmodifyexisting ones using multiple protocols and file-handling mechanisms.

• Diagnose, debug, and resolve transmission issues and incidents, ensuringtimelyrestoration of service in line with established service levelobjectives. Escalate and review complex technical issues with Senior Engineers and Leadership asrequired.

• Develop andmaintainautomation, tooling, and services that enable secure and reliable data exchange with external partners.

• Modernize legacy MFT and batch-based integrations toward API-driven, event-based, and serverless patterns whereappropriate.

• Collaborate with internal application teams, security, networking,business,and external partners to designoptimalintegration architectures.

• Support production data transmission environments, including participation in anon‑callsupport rotation tomaintainthe availability and stability of critical transmission services and supporting platforms.

• Adhere to established DTS policies, standards, and operating procedures, and contribute to the creation, review, and enhancement of documentation and runbooks where gaps areidentified.

• Ensure solutions meet Vanguard security, risk, and compliance requirements, including encryption, authentication, logging, and monitoring.

• Activelyparticipatein modernization initiatives and proof-of-concepts aligned to Vanguard’sTechnologystrategy.

Experiencerequired

• Experience modernizing legacy MFT or batch-based integrations to cloud-native architectures.

• Familiarity with Axway B2Bi, SterlingConnect:Direct,AWS Transfer Family,or similar platforms, in hybrid orcloud platforms.

• Foundational understanding of ITIL Framework and familiarity with Service-Now or similar platforms.

• Experience building or consuming REST APIs and event-driven integrations.

• Familiarity with DevOps practices, CI/CD pipelines, and automated testing.

• Experience working in regulated or security-sensitive environments (financial services a plus).

• Exposure to observability tools (logging, tracing, metrics) in cloud environments.

Other requirements

• On-callRotationaloff hour coverage

• AWS/Azure Certificationsor 5 years working experience

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.