DCS Operations Engineer (FTC 12 months)

Work Location:
London, United Kingdom

Hours:
35

Line of Business:
Technology Solutions

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Position Overview / Summary

The DCS Operations Engineer provides hands-on operational support across data centre and infrastructure environments, ensuring the effective installation, maintenance, and decommissioning of IT hardware and cabling.

The role is responsible for executing data centre changes and operational activities in line with approved processes and controls, supporting project delivery and business-as-usual operations within a regulated environment. This includes working closely with global teams, vendors, and infrastructure stakeholders to ensure high-quality, compliant delivery of physical infrastructure services.

Key Accountabilities / Responsibilities

Data Centre Operations & Service Delivery

• Execute hands-on data centre activities including racking, stacking, cabling, patching, and hardware installation
• Perform device decommissioning, removals, and infrastructure clean-up in line with change controls
• Support hardware lifecycle activities including builds, replacements, and upgrades
• Ensure all activities adhere to health and safety and site-specific operational standards

Service Management & Change Execution

• Deliver work against approved ServiceNow requests, change tickets, and work orders
• Review and validate build documentation, including IBOMs and build sheets, prior to execution
• Participate in site surveys to confirm space, power, and cabling requirements before implementation
• Support Go/No-Go checks and implementation coordination with stakeholders and vendors

Cabling & Infrastructure Management

• Install and maintain structured cabling (copper and fibre) within data centre and office environments
• Perform patching activities across network, end-user, and infrastructure equipment
• Validate connectivity and ensure accurate labelling and documentation of all installations

Vendor & Stakeholder Coordination

• Work closely with external vendors to support installations and site-based activities
• Coordinate on-site work execution, ensuring vendors meet agreed scope and standards
• Communicate effectively with engineering, network, and project teams across locations

Operational Controls & Documentation

• Maintain accurate records of completed work, including photographic evidence and documentation updates
• Ensure all activities are auditable and aligned to internal governance standards
• Support inventory and asset tracking processes

Skills & Experience

Essential

• Proven experience in data centre operations or infrastructure support roles
• Hands-on experience with:
  • Hardware installation (servers, network devices, storage)
  • Structured cabling (copper and fibre patching)
  • Device build, deployment, and decommissioning
• Experience working with ticketing and change management systems (e.g. ServiceNow)
• Strong understanding of data centre environments (rack layouts, power, cooling considerations)
• Ability to work independently in a hands-on, operational environment
• Strong attention to detail and adherence to process and control

Desirable

• Experience supporting office moves, relocations, or infrastructure projects
• Knowledge of network devices, telephony systems, or VDI environments
• Experience working in a financial services or regulated environment
• Health and Safety certifications (e.g. ECS, IPAF, First Aid, Working at Height)

Key Competencies

• Hands-on technical execution and problem solving
• Strong operational discipline and process adherence
• Stakeholder and vendor coordination
• Attention to detail and audit readiness
• Flexibility to support site-based and time-sensitive activities

Who We Are

TD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.