Deal Desk Manager - EMEA/APAC

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Deal Desk Manager – EMEA/APAC

Location: UK | Hybrid or Remote

Get To Know The Team:

SS&C Blue Prism is seeking a Deal Desk Manager for the EMEA and APAC regions. You will work closely as a business partner with the Regional Sales Leadership and Sales Teams and the wider organization. The position will report to the Global Head of Revenue Operations. You will be a key enabler of deal formation and execution with a focus on minimizing sales cycle times while optimizing revenue, profitability and/or market share.

This role operates as a true player-coach—balancing hands-on involvement in complex, high-value deals while guiding and influencing the broader organization on best practices, governance, and deal strategy. You will be expected to lead from the front, operating at the same pace and urgency as the field while helping scale consistent and effective deal execution across the region.

Why You Will Love It Here!

Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Key member of the Regional Revenue Operations team driving operational alignment across key functions of the business

• Guide Regional Sales Leadership team on deal structuring in a way that maximizes ARR whilst operating at the same cadence and urgency as the field

• Act as a hands-on advisor in complex and strategic deals, leading by example in high-pressure deal cycles

• Responsible for Deal Governance to operate within the discount limits and exception handling process

• Accountable for development and ongoing evolution of non-standard pricing models, appropriate to the region, notably:

  • Consumption-based models

  • Burst / Short-term capacity

• Support sales campaigns in critical customer meetings to help drive closure of complex deals

• Identify, build and implement commercial structures as appropriate to support the Regional General Manager and their Sales Leaders in execution of corporate goals, including:

  • Enterprise License Agreements (ELA’s)

  • Growth models

• Bring expertise and analytics around discounting benchmarks to assist with deal pricing

• Actively participate in all regional deal reviews

• Monitor the ongoing business environment to ensure competitive pricing/market position and input into the development and analysis of pricing models and projections

• Drive early customer engagement around deal structuring, key levers, and negotiating tactics

• Ensure end-to-end operational support for the business, coordinating across Legal, Accounting, and Product as needed

What You Will Bring:

• Deep understanding of enterprise software business, particularly with a solid background in subscription models for both Cloud and on-premise scenarios

• 5+ years of relevant Sales Operations experience in a prominent enterprise software company with progressive track record

• Bachelor’s degree required

• Proven ability to operate both strategically and tactically, with a willingness to roll up sleeves and directly support deal execution

• Proficiency in overall construct of software license, services, and renewal deals to ensure appropriate approvals are being called and advise on booking and revenue recognition consequences. Previous Deal Desk experience is advantageous

• Ability to navigate internal resources to obtain advice and guidance on deal construction and any obstructions or potential blockers to getting approved and booked

• Ability to communicate and provide support to the field and sales management on updates/changes to policies and to help ensure there is a clear understanding in the field on all best practices of constructing and submitting quotes

• Experience with Salesforce.com, CPQ, and other sales-related systems including data enrichment tools

• Remarkable intellectual curiosity to regularly challenge the status quo

• A “can do” attitude to affect change within the organization

• An ability to balance being detail-oriented as well as seeing the big picture

• Able to work extended schedules during month and quarter-end cycles

• Highly responsive and thrive in a fast-paced environment

• Proven ability to comprehend and interpret complex licensing issues with specific experience of software license agreements

• Ability to work on many deals simultaneously, handling multiple stakeholders in a firm but calm manner

Thank you for your interest in SS&C Blue Prism! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.