Delivery Lead – BTS Global Markets

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

How does this role contribute to our collective success?

The Delivery Lead is a senior member of the Global Markets IT Leadership team, accountable for the end‑to‑end delivery of IT change across a Global Markets value stream. The role enables predictable, high‑quality delivery aligned to business strategy, regulatory obligations, and technology priorities.

Acting as the single point of delivery accountability for the value stream, the role ensures that business priorities are clearly understood, effectively governed, and translated into executable delivery plans. The Delivery Lead partners closely with Portfolio Leads, Business Sponsors, and Technology Leadership to maintain strong delivery governance, manage dependencies, and optimise outcomes across Global Markets IT.

To succeed in this role, you must demonstrate the ability to deliver results within a complex, technology-driven, multi-project agile environment.

What will you do in this role?

Delivery Leadership

• Own delivery outcomes for a defined Global Markets value stream, accountable for scope, schedule, cost, quality, and delivery confidence

• Translate business strategy, portfolio priorities, and regulatory commitments into clear delivery roadmaps and release plans

• Lead complex, cross‑cutting programmes spanning multiple delivery teams

• Balance strategic delivery objectives, application enhancements with operational stability in a production‑critical environment

• Lead delivery risk management, including identification, mitigation, and escalation of delivery and operational risks

• Act as a delivery leader within Global Markets IT, contributing to leadership forums and strategic planning

• Drive Agile delivery practices within Global Markets IT

• Drive alignment to objectives and ensure delivery predictability

• Foster a culture of accountability, transparency, and continuous improvement

Portfolio Alignment & Governance

• Work closely with Portfolio Leads to ensure:

  • Clear alignment between business priorities and delivery execution

  • Effective demand intake, prioritisation, and sequencing of work

  • Transparent and consistent delivery governance across the value stream

• Establish and maintain robust delivery governance, appropriate to a regulated Global Markets environment

• Provide clear, outcome‑focused reporting to senior technology and business leadership

• Ensure delivery decisions are traceable, evidence‑based, and aligned to portfolio guardrails

Dependency & Cross‑Value Stream Management

• Own and actively manage complex dependencies, including:

  • Cross‑value stream dependencies

  • Shared service and platform dependencies

  • Third‑party and vendor dependencies

• Proactively identify, visualise, and resolve dependencies that impact delivery

• Coordinate with other Delivery Leads to ensure enterprise‑level alignment

• Escalate and resolve risks and constraints in a timely and controlled manner

Financial, Resource & Vendor Management

• Manage budgets, forecasts, and cost controls across the value stream

• Line management of a team of experienced delivery professionals (Scrum Masters, RTEs), ensuring they operate to high standard

• Develop rewarding career opportunities for the delivery team with careful alignment to the delivery portfolio

• Support portfolio‑level investment decisions through accurate forecasting and capacity planning

• Oversee vendor delivery and performance, ensuring alignment to delivery objectives and governance expectations

Continuous Improvement & Delivery Excellence

• Drive continuous improvement in delivery maturity, flow, and predictability

• Use meaningful delivery metrics (e.g. predictability, throughput, lead time, quality) to inform decision‑making

• Champion improvements to tooling, processes, and ways of working across Global Markets IT

• Support broader Agile and delivery transformation initiatives

About You:

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

Key Skills & Experience

• Senior delivery leadership experience (ideally within Insurance)

• Proven track record delivering large‑scale, complex technology programmes or value streams

• Experience in Programme Management combined with hands‑on Agile experience

• Experience operating within portfolio‑driven governance models

• Deep understanding of dependency management in complex, matrixed organisations

• High credibility with senior business and technology stakeholders

• Experience delivering regulatory or control‑driven change

• Background working across global, multi‑vendor delivery models

Role Factors:

In this role, you will typically be required to:

Be in the office 3 days per week

What we offer:

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.