Your Role: Delivery Manager

This role sits within Global’s Transformation team, as part of the Delivery function. The Delivery function focuses on delivering Global’s Technology and Digital product roadmaps.

As a Delivery Manager at Global, you’ll work with one or more squads to plan and deliver key Technology and Digital initiatives. You’ll build strong relationships with Product, Engineering and other stakeholders, helping teams stay unblocked, manage dependencies and deliver value on time and within budget.

Key Responsibilities

• Squad Delivery & Planning (40%): Partner with Product Owners and Tech Leads to understand the roadmap, facilitate planning for your squad(s), and manage execution, adapting plans as priorities shift or new capabilities emerge.

• Execution & Issue Resolution (25%): Work day to day with your squad(s) to keep work flowing, identify and resolve blockers, manage risks and issues, and respond to incidents or live issues across development, testing, deployment and post-launch.

• Dependencies, Communication & Reporting (20%): Understand inbound and outbound dependencies, track and resolve them, and provide clear, concise updates on progress, changes and root causes to technology and business stakeholders.

• Ways of Working & Culture (15%): Champion modern delivery practices, including rapid prototyping, hypothesis-driven development and AI-assisted workflows. Help build a high-performance, outcome-focused culture, using metrics (including AI-driven insights where useful) to understand and improve squad performance.

What You’ll Love About This Role

Think Big: Play a key role in delivering the technology roadmap for one of the most exciting transformation agendas in UK media and entertainment.

Own It: Have the authority to identify, coordinate and implement change, turning good ideas into reality quickly.

Keep it Simple: Help squads focus on the work that matters, simplifying plans, processes and communication so teams can deliver.

Better Together: Work with stakeholders from across Global’s business to deliver value for our audiences, advertisers and partners, while supporting your squad(s) through change.

What Success Looks Like

In your first few months, you’ll have:

• Understood the in-flight projects and roadmap for your assigned area.

• Built a strong understanding of the operations of the business function(s) and supporting product(s) you work with.

• Established clear responsibilities, accountabilities and ways of working with your squad(s).

• Started to use metrics and feedback to identify improvements in delivery flow and team performance.

What You’ll Need

• Delivery & SDLC Knowledge: Strong working knowledge of software development practices, methodologies and release lifecycles, with awareness of AI/ML development patterns.

• AI-Enabled Ways of Working: Hands-on comfort with AI tooling (e.g. Claude, ChatGPT, automation platforms) to enhance your own productivity and support squad adoption.

• Planning & Execution: Experience supporting the creation of project plans and delivery of product roadmaps, including iterative approaches for emerging or experimental technology.

• Outcome Focus: A focus on delivering business value over process for its own sake, with the ability to prioritise and re-prioritise confidently as conditions change.

• Collaboration & Communication: Strong relationship-building skills, emotional intelligence and clear written and verbal communication, including effective facilitation to maintain focus and momentum.

• Problem-Solving Mindset: An eye for detail, curiosity about the business and technical context, resilience in the face of ambiguity and change, and a natural inclination to understand the “why” and resolve blockers quickly.