Deputy Manager AR & Credit
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MISSION : The credit analyst is responsible for the management of risk associated with a portfolio of customer accounts within their remit as part of the Group’s general credit policy, as well as for reconciling commercial objectives with financial imperatives.
Their responsibilities include:
• Risk assessment
• Making credit limit proposals
• Defining guarantees to be obtained
• Recommending provisions and bad debt write-offs
In some organizations they may be in contact with Sales and customers; in others with only credit teams.
They will report directly to a credit manager or a Company Finance Director.
KEY EXPECTED ACHIEVEMENTS
- Oversee Accounts Receivable operations across regions, driving global process standardization and compliance.
- Establish governance frameworks, KPIs, and SLA monitoring to ensure efficiency and accountability across AR/Credit teams.
- Deep knowledge of AR and risk associated with customer accounts (credit analysis)
- Defined, periodically updated, credit limit for all customers based on risk assessment and needs of business
- • Guarantees obtained from customers renewed in timely fashion
- Sales (if need be customers) informed of defined credit limit and analysis of underlying risk
- Regular contacts maintained with customers to refine risk assessment, share business prospects, etc.
- Perform cash applications such as payment allocation to AR invoices, Resolve Unallocated Cash, Escalate unallocated cash, Direct Debit Rejections, Partial Payments.
- Managing Prepayments including Notification of advance payment, booking and clearing advance payment, Customers in Credit Balance, Submit payments to customers (Reimbursement), Control of interfaces; reconciliation of errors and resolution.
- Ensure timely reconciliation of customer accounts and bank receipts..
- Analyze financial statements, banking records, market information, and customer profiles to assess creditworthiness.
- Conduct detailed risk assessments for new and existing customers.
- Recommend credit limits, payment terms, and risk mitigation measures.
- Monitor exposure levels and identify early warning signals of potential defaults.
- Evaluate industry trends and market conditions impacting customer risk.
- Track outstanding receivables and aging reports to ensure healthy portfolio management.
- Implement and monitor risk control mechanisms to minimize bad debts and financial exposure.
- Ensure compliance with internal credit policies and regulatory requirements.
- Prepare daily, weekly, and monthly MIS reports related to receivables, overdue status, credit exposure, and collections performance.
- Present portfolio analysis and risk summaries to management during business review meetings.
- Maintain accurate documentation for audit-ready records related to AR, credit decisions and approvals.
- Escalate critical overdue cases and support legal or recovery proceedings when necessary.
- Ensure adherence to collection targets and DSO (Days Sales Outstanding) goals.
- Support cash flow forecasting through accurate AR updates.
- Ensure timely month-end closing activities related to AR & Credit.
- Preparation of Direct Debit, send Direct Debit advice to clients, process client returns.
- Leading and managing the AR/credit team, build succession plans, and enhance organizational capability maturity.
Educational Requirements
• This pertains to the degree of education the candidate has completed as a prerequisite in relation to the job function described under ‘Role and Responsibilities’.
• Master’s degree in accounting, Finance or Business Administration
• CFA, FRM
Work Experience
• Minimum 6-7 years in the handling Finance related profiles
• Experience in Business process outsourcing/Shared service is an advantage.
