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Job Description
Digital Communications and Change Manager
At Takeda, we are creating a future-ready organization that uses data and digital to meet the needs of patients, our people, and the planet.We need your help to make this happen. Join our new Innovation Capability Center (ICC) in Bratislava, Slovakia.
In this role at our state-of-the-art center, you will have the opportunity to grow your skills and create solutions that will benefit patients around the world. Become the heart of our internal innovation engine.
At Takeda we unite in diversity!
Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team.
The Opportunity
As a Digital Communications and Change Manager, you will focus on preparing and supporting people during an anticipated change, through well-planned change activities to help them embrace change more effectively and realize the value of Takeda’s transformation projects or initiatives. Your work involves analyzing situations and data, exercising judgment within established procedures and fostering productive relationships internally and externally. You must showcase solid knowledge of industry practices and contribute to departmental projects and goals.
ACCOUNTABILITIES
Change and Communication Service Delivery
- Lead Change Initiatives: Coordinate and oversee change and communication services for digital technology implementations.
- Effectiveness Tracking: Monitor and report on the effectiveness of change initiatives using standard KPIs and metrics.
- Collaborative Engagement: Work closely with communications team members to ensure a seamless user experience.
Training and Development
- Training Execution: Implement training strategies, including material development and effectiveness tracking.
- Team Collaboration: Partner with training team members to optimize training delivery and user experience.
- Curriculum Development: Assist in developing training curriculum and conducting Training Needs Assessments.
Change Management Execution
- Change Identification and Mitigation: Identify and address organizational, process, system, and data changes.
- Stakeholder Collaboration: Engage with stakeholders to refine change and communication methods.
- Adoption Promotion: Facilitate communications and engagement activities to enhance change adoption.
Project Management
- Project Planning: Develop and manage project plans, including milestones, status tracking, and reporting.
- Resource Oversight: Provide guidance and oversight to ensure successful execution of project activities.
- Risk Management: Identify and manage risks associated with change initiatives.
Continuous Improvement
- Improvement Implementation: Apply continuous improvement strategies using lessons learned and user feedback.
- Community Participation: Engage in OCM community activities to foster internal collaboration and capability building.
- Method Enhancement: Collaborate with stakeholders to refine change and communication methodologies.
Interpersonal Skills
- Communication Proficiency: Exhibit strong verbal and written communication skills to articulate change messages effectively.
- Relationship Building: Cultivate relationships with key stakeholders to ensure successful change management.
- Cultural Sensitivity: Work effectively within multi-cultural teams, demonstrating adaptability and flexibility.
Technical Skills
- Tool Proficiency: Utilize change management tools and methodologies to facilitate organizational change.
- IT Competency: Demonstrate solid IT skills and the ability to learn new systems quickly.
- Innovation: Encourage innovative approaches to change management and communication practices.
EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Essentials
- Appropriate Bachelor’s in related specialization area (e.g. Change Management, Communications, Business Administration) is essential
- 6+ years of experience in Change Management in a global setting preferably in an IT function
- Experience in managing change in a diverse data and digital technology landscape
- Ability to manage change in a cross functional organization while being flexible and adaptable to work in ambiguous situations
- Excellent interpersonal and communication skills (both written and verbal English) to clearly articulate messages to a variety of audiences
- Ability to work successfully in multi-cultural teams and to build and maintain strong relationship with key local and global stakeholders
- Excellent oral and written communications skills, business acumen with analytical and problem-solving skills
- Practice efficient time management and coordinates tasks, working in an international environment
- Skilled in problem-solving, able to identify and address challenges creatively and effectively
- Experience in Pharma and GxP projects and in Demand Optimization and SAP implementations is a plus
Skills
Technical/Functional (Line) Expertise
- Experience with end-to-end change implementations for medium – large programs with knowledge of operational steps such as Change Impact Assessment, Change Action Plan, Communications Planning, Training Needs Assessment, Training Curriculum, Readiness Assessment, etc.
Leadership
- Driving participation from relevant Stakeholders and Subject Matter Experts (SME) to enable key decision making
Decision-making and Autonomy
- Create relevant plans and ensure end-to-end deliverables execution for the effective management of change.
- Collaborate with Stakeholders and team members to identify needs, objectives, risks and improvement opportunities.
Interaction
- Establish relationships with key Stakeholders to ensure the success our services
- Innovation (Create/propose and implement new ideas, or solutions that bring significant positive change or value)
- Ensure the Change Management and Communications practices offer different modalities to support effectiveness
- Complexity (Products managed, mix of businesses, internal and/or external business environment, cultural considerations)
- Partner with Stakeholders and Change Management and Communications team to bring unique and complex organizational and process questions
Tools and Technology
- Experience in communicating effectively to business and IT leaders
- Solid IT skills and a quick learner of new systems
- Open to new ways of working and applying new methodologies
- Proficient in using Microsoft Office 365 applications, including Word, Excel, and PowerPoint
- Experienced in using Change Management methods and tools to facilitate organizational change
Desired
- Master’s degree in related specialization area (e.g. Communications, Change Management, Business Administration, Human Resources, IS) is desirable but not essential
ADDITIONAL INFORMATION
- Flexibility to travel to other countries/regions when necessary
What Takeda Can Offer You
At Takeda, you may build your career, while contributing to better people’s lives. Expect trust driven culture built around Integrity, Fairness, Honesty and Perseverance. Joining ICC will give you access to high end technology, training and colleagues who will support your growth.
As a motivated employee, you should be compensated appropriately. The minimum salary for this position is € 3850 per month (full time), but your final remuneration package may be higher depending on your qualifications and experience.
Here are a few benefits our employees are enjoying at Takeda. To get a full picture of what we are offering, follow this link.
Your application and any and all conversations that occur with the recruiter, HR, and the hiring manager as part of that application will be treated in the strictest confidence.
Locations
SVK - Bratislava – Svatoplukova
Base Salary Range:
€47,400.00 - €65,120.00
For information about our benefits, please click here.
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
