Digital Product Manager - Director, Platform Capabilities

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
TD Securities

Pay Details:
$115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD's Value Creation Plan within TD Securities is executing a foundational platform transformation -rebuilding its digital capabilities as a composable, API-first set of shared services that can support the full range of banking products and client journeys. This is not an incremental improvement program. It is a ground-up redesign of how TD builds, delivers, and evolves its digital infrastructure.

The Director, Platform Capabilities is a senior product leadership role within the team responsible for designing and delivering that shared infrastructure. Directors in this team own the capability roadmap for a defined cluster of platform services - from requirements definition through delivery milestones to ongoing quality and evolution - and serve as the primary accountability point for their domain across product, technology, and business stakeholders.

The platform is being built across several interconnected capability clusters: client identity, access, and data services; product onboarding and activation workflows; client intelligence, reporting, and engagement services; and payment and orchestration services.

What You Will Own

• Platform capability roadmap - owning the strategy, sequencing, and delivery milestones for a defined set of shared platform services within platform, in partnership with technology leads and business stakeholders.
• Requirements and service design - translating business requirements, client needs, and regulatory constraints into clean, reusable platform service definitions; defining API contracts, data schemas, and interface standards that Journey teams depend on.
• Cross-functional delivery - driving alignment across product, technology, operations, risk, and compliance to keep platform builds on track; managing upstream data and service dependencies without direct authority over most delivery partners.
• Platform quality and standards - holding platform services to the architectural principles of the composable platform: API-first, reusable, well-documented, and observable.
• Journey team partnership - serving as the platform interface for one or more Product Journey teams; managing the intake of new capability requirements, communicating trade-offs, and ensuring service contracts are fit for purpose.
• Stakeholder communication - representing the platform capability roadmap to senior business and technology leaders; communicating dependency risks, trade-offs, and sequencing decisions clearly and with appropriate urgency.

How This Role Operates

The Platform Capabilities team operates within a shared accountability model alongside Journey Product teams. Platform Directors define the services and their interfaces; Journey teams consume those services to build client-facing experiences. This separation is intentional and important -it is what makes the platform reusable and prevents capability debt from accumulating inside individual product lines.

Platform Directors are expected to hold the line on reusability and standards while remaining genuinely responsive to Journey team needs. The tension between 'build it once, right' and 'deliver for this journey, now' is real, and navigating it well is a core competency for this role.

Directors work closely with technology capability owners across Channel, Payments, Ledger, and CP&S Tech, and with cross-functional partners in Risk, Compliance, and Operations.

What Success Looks Like -Year One

• Core platform services within your assigned capability cluster in delivery against milestones, with architecture defined and service contracts published to Journey teams.
• At least one Journey team actively consuming platform services end-to-end, with a clear feedback loop for evolving capability requirements.
• Dependency interfaces with adjacent platform capability clusters documented, agreed, and operating -no unmanaged gaps between your cluster and the teams upstream and downstream of it.
• Platform standards embedded in your team's ways of working: API-first design, documented schemas, observable services, and reusable patterns applied consistently.
• A credible, sequenced roadmap for your capability cluster, with risks and constraints surfaced clearly and proactively.

What We Are Looking For

Core requirements - applicable to all candidates:

• 8-12 years of product management experience, with a strong preference for roles that span both financial services and digital platform or infrastructure products.
• Demonstrated experience building or owning shared platform capabilities in a multi-product, API-first environment -comfortable with the distinction between platform services and client-facing journeys.
• Technical acumen sufficient to be a credible product partner for engineering teams: fluent in API design principles, data modeling, and event-driven architecture patterns without being a developer.
• Strong cross-functional influence skills -this role works across product, technology, risk, compliance, and operations without direct authority over most of those partners.
• Ability to operate effectively in a transformation context: setting direction under ambiguity, managing dependencies across a complex program, and communicating trade-offs clearly to senior stakeholders.
• Transaction banking background - treasury management, cash management, or commercial banking -is a strong plus across all roles on this team.

Preferred qualifications - candidates with depth in one or more of the following areas are strongly encouraged to apply:

• Client identity, access, and data services - experience with CIAM/IAM patterns, KYC/KYB workflows, entitlement and access governance, or client entity and product catalog data management in a financial services context.
• Onboarding and activation workflows - experience designing or owning the workflow layer that takes an entitled client through to active product use, including service configuration, operational readiness, and cross-product activation standards.
• Client intelligence, reporting, and engagement services - experience with financial data reporting platforms, statement generation and delivery, or event-driven alerts and notifications infrastructure in a corporate banking context.
• Payment and orchestration services - experience with payment initiation or management platforms, payment rail and protocol knowledge (ACH, SWIFT, ISO 20022, RTP/FedNow), or workflow orchestration and rules engine product ownership.

About the GTB Platform Transformation

TD Securities Value Creation Plan serves corporate, commercial, and institutional clients across Canada and the United States with a full suite of treasury and transaction services. The Transaction Banking Platform transformation is a multi-year program to rebuild the digital infrastructure underpinning those services - moving from siloed, channel-specific implementations to a composable, shared-capability model that enables faster product development, consistent client experience, and sustainable scalability.

The Digital Channels & Platform Capabilities team holds the dual mandate of delivering this platform and evolving client-facing digital journeys on top of it. Director roles on this team sit at the center of that mandate - responsible for the infrastructure that everything else depends on.

This is a high-visibility transformation program with direct executive sponsorship. Directors will have meaningful exposure to senior GTB leadership and the opportunity to shape a platform that will define how TD serves its most sophisticated corporate clients for years to come.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet