Digital - Senior Manager/Manager, Customer

THE BUSINESS

We are Everyday Luxury™.

It's what we do and how we do it — together.

It's working alongside world-class talent in pursuit of world-class results.

It's maximizing your potential in a high-performance culture.

It's knowing that wherever you are, you belong.

It's elevating your world — and the world of those who love and will love Aritzia.

It's You. And an endless runway of opportunity.

With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us.

THE TEAM

The mission of theCustomerDepartmenttodeeply understand our customers, create programs and enablers to activate customer value, and advocate for the customer across our channels

THE OPPORTUNITY

Aritzia is growing and ourCustomerteam is growing with it. This is a unique opportunity to be part of the team responsibleforbuilding programs and tools that enable client-focused experiences that balance digital efficiency with human connection.As the Senior Manager / Manager,Customer,you willplay apivotalrole inscalingourcustomer data foundationto enable smarter and fastercustomer decisionsthatdeliver seamless, customer-centric experiencesandsupport with enterprise programs like loyalty and deepening customer insights.With the skills you gain in this role, the opportunities are endless – from a rewarding career inCustomerto continued growth and development with Aritzia.

THE ROLE

As the Senior Manager / Manager,Customer you will lead the team to:

• Executethe strategic and technical enablement of the Customer Data Platform (CDP), including theselection, implementation, and operationalization of customer data solutions

• Collaborate with stakeholders to maximize the business’s ability to execute customer-centric use cases byturningstrategicobjectivesinto technical specifications for the CDP,empowering teams to deliver >

  ARITZIA

  Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

  Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

  We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.