Digital UX/UI Manager

Job Description Summary

We are seeking a Digital UX/UI Manager to define, lead, and evolve a unified UX/UI strategy for internal digital products used across the organization. These include internal applications built on the Power Platform, solutions developed in Copilot Studio, Power BI dashboards, internal portals, and custom Generative AI products supporting our workforce.

This role blends high-level strategic leadership with hands-on design execution. The Manager will establish and govern UX/UI frameworks, collaborate closely with our Branding team to align internal product experiences with corporate brand identity, and ensure consistency and usability across all internal digital tools. The position also serves as a UX/UI consultant for key initiatives and builds the mechanisms to measure user experience and adoption over time. Additionally, they will build and lead a team of UX/UI designers to support our internal digital product portfolio.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Job Overview:

We are seeking a Digital UX/UI Manager to define, lead, and evolve a unified UX/UI strategy for internal digital products used across the organization. These include internal applications built on the Power Platform, solutions developed in Copilot Studio, Power BI dashboards, internal portals, and custom Generative AI products supporting our workforce.

This role blends high-level strategic leadership with hands-on design execution. The Manager will establish and govern UX/UI frameworks, collaborate closely with our Branding team to align internal product experiences with corporate brand identity, and ensure consistency and usability across all internal digital tools. The position also serves as a UX/UI consultant for key initiatives and builds the mechanisms to measure user experience and adoption over time. Additionally, they will build and lead a team of UX/UI designers to support our internal digital product portfolio.

Key Responsibilities:

Strategic UX/UI Leadership for Internal Digital Products

• Define and implement a comprehensive UX/UI strategy for internal applications and tools.
• Develop and maintain scalable UX/UI frameworks, design standards, and design systems specifically optimized for internal digital environments across Power Platform, Power BI, Copilot Studio, and internal AI solutions.
• Collaborate with Branding and Communications teams to ensure internal UX standards reflect and reinforce organizational brand guidelines.
• Integrate brand-aligned UX principles-typography, color palette, iconography, motion, interaction patterns-into internal digital product standards.
• Act as the steward for UX/UI governance to ensure consistency and quality across all internally developed tools.

Hands-On Internal UX/UI Design & Consulting

• Serve as a senior practitioner and consultant for internal digital initiatives, delivering wireframes, user flows, prototypes, and user-centered UI designs.
• Work closely with internal stakeholders, product owners, and engineering teams to translate internal business requirements into intuitive internal-facing digital experiences.
• Ensure accessibility, usability, and consistency across internal applications, dashboards, and AI-driven products.

User Experience Measurement & Continuous Improvement

• Define UX metrics appropriate for internal digital products (employee adoption, task completion, satisfaction scores, workflow efficiency, etc.).
• Build monitoring and feedback mechanisms-dashboards, surveys, usage analytics-to track UX performance over time across internal platforms.
• Lead the design and execution of A/B tests, multivariate tests, and controlled UX experiments to inform design and product decisions.
• Analyze insights and recommend improvements that enhance the employee experience and increase internal tool adoption.

Team & People Management

• Lead, mentor, and grow a team of UX/UI designers focused entirely on internal product experiences.
• Foster a culture of design excellence, collaboration, and innovation within the internal digital product ecosystem.

Minimum Required

• Bachelor's or Master's degree in Design, HCI, Interaction Design, or a related technology field.
• 4+ years of UX/UI design experience
• Strong experience designing for internal enterprise systems, low-code platforms (Power Apps), BI/data visualization tools (Power BI), and AI-enabled interfaces.
• Proven ability to create UX frameworks and internal UX/UI standards
• Portfolio demonstrating both strategic design system leadership and hands-on UX/UI execution (Figma experience).
• Excellent communication, stakeholder alignment, and cross-functional leadership skills.

Preferred Experience

• Experience with internal employee-facing systems, workflow automation, and digital transformation environments.
• Familiarity with conversational UX, AI-driven user flows, and enterprise AI interaction design principles.
• Deep knowledge of accessibility standards and inclusive design for workplace tools.

Pay Transparency Statement:

At BD, we are committed to supporting our associates' well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

• Annual Bonus

• Potential Discretionary LTI Bonus

Health and Well-being Benefits

• Medical coverage

• Health Savings Accounts

• Flexible Spending Accounts

• Dental coverage

• Vision coverage

• Hospital Care Insurance

• Critical Illness Insurance

• Accidental Injury Insurance

• Life and AD&D insurance

• Short-term disability coverage

• Long-term disability insurance

• Long-term care with life insurance

Other Well-being Resources

• Anxiety management program

• Wellness incentives

• Sleep improvement program

• Diabetes management program

• Virtual physical therapy

• Emotional/mental health support programs

• Weight management programs

• Gastrointestinal health program

• Substance use management program

• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit

Retirement and Financial Well-being

• BD 401(k) Plan

• BD Deferred Compensation and Restoration Plan

• 529 College Savings Plan

• Financial counseling

• Baxter Credit Union (BCU)

• Daily Pay

• College financial aid and application guidance

Life Balance Programs

• Paid time off (PTO), including all required State leaves

• Educational assistance/tuition reimbursement

• MetLife Legal Plan

• Group auto and home insurance

• Pet insurance

• Commuter benefits

• Discounts on products and services

• Academic Achievement Scholarship

• Service Recognition Awards

• Employer matching donation

• Workplace accommodations

Other Life Balance Programs

• Adoption assistance

• Backup day care and eldercare

• Support for neurodivergent adults, children, and caregivers

• Caregiving assistance for elderly and special needs individuals

• Employee Assistance Program (EAP)

• Paid Parental Leave

• Support for fertility, birthing, postpartum, and age-related hormonal changes

Leave Programs

• Bereavement leaves

• Military leave

• Personal leave

• Family and Medical Leave (FML)

• Jury and Witness Duty Leave

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Required Skills
Design, Digital Transformation Initiatives, Digital User Experience, Figma, UI/UX Design, User Experience (UX), User Experience (UX) Research, User Experience (UX) Testing, User Interfaces (UI), UX Methodologies
Optional Skills

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Primary Work Location

USA CA - San Diego Bldg A&B

Additional Locations

USA NJ - Franklin Lakes

Work Shift

At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information
$109,700.00 - $180,800.00 USD Annual