The IT Project Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
Responsibilities:- Responsible for all technology components of the development and implementation of major/multiple/highly complex projects; may manage enterprise wide projects.
- Develops detailed IT work plans, schedules, project estimates, resource plans and status reports.
- Provides IT strategic direction for projects managed.
- Sets guidelines for appropriate staffing requirements to meet operational needs.
- Impacts the IT project leadership function by strategic influence and by exercising control over resources, budget management and planning; accountable for end results.
- Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions.
- Applies in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
- Ensures essential procedures are followed and contributes to defining standards.
- Demonstrates an in-depth understanding of how IT project leadership integrates within the overall technology function to achieve objectives; requires a good understanding of the industry.
- Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
- Influences and negotiates with senior leaders (across functions); may communicate with external parties.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:- 10+ years experience in a related technology role with commensurate people management experience
Education:- Bachelor’s/University degree or equivalent experience, potentially Masters degree
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Key Priorities:
Being a strategic partner
- Be the strategic partner and advisor to the Business and Technology heads for Wealth Management that includes all facets like Investments, Trades, Banking, Lending, trust, Data and Compliance. Ensuring well laid out roadmaps and execution plans for entire book of work for projects / programs under your realms.
- Responsible for management and execution of operating model routines
Obsess about building and shipping great products for our customers with excellence
- You obsess over customers and always work backwards from them to earn and keep their trust. Manage from the front, prioritize, and drive the bigger mission forward by translating vision into results.
- Delivery focus. You are accountable for driving teams inside and outside of your organization to deliver the expected results. You focus on the key business outcomes and deliver them with quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.
- Drive disciplined execution with high quality and insist on high standards. Lead your teams to deliver high quality products, services, and processes. Delivering results while maintaining highest level of quality and ensuring timely adherence to software development lifecycle standards
Being the glue that brings teams together
- We want you to drive innovation that people love and be boundary-less in seeking solutions.
- Outstanding Organizational, Communication, and relationship building skills conducive to driving consensus; able to work well in a cross functional, matrix management environment
- Establish credibility and rapport with senior executives and technical and non-technical team members alike
- Build and lead an organization with customer focus and effective communication with a focus on decisive, fast-moving solutions, quick and constructive resolutions to conflicts, and a “no barriers” mentality.
Being a visionary Program Management Leader that is focused on building high performing PM function
- As a Manager of others, you lead by influence and set the vision for a bar raising PM function. Manage, mentor and grow the PM leaders of the future.
- Building and leading a team of PM’s that are highly passionate, motivated and smart problem solvers to design future state products and technology solutions.
- Your teams have a deep understanding of the platform, integration patterns, organizational capabilities, and the company wide assets that can be leveraged to provide rich customer experiences while building technical solutions.
- Demonstrate an ability to structure an organization and optimize it for execution, including attracting top tier talent and filing out gaps in the existing team quickly to accommodate growth.
- Partner with fellow PM leaders and heads to ensure alignment and standardization in ways of working
Be a change agent. Drive agility, excellence and simplification in ways of working
- Measure and improve efficiency and effectiveness of processes that are working well and build the next level of improvements, set standards for deployments at scale, infrastructure reliability, security, and scalability.
- Demonstrate an ability to identify and act upon unique insights and apply them to solve unmet needs and an expertise leveraging/synthesizing competitor, emerging technology, and other marketplace trends to draw out implications to support the team's overall mission and goals
- Transform the organization into one that drives speed to market and delivers value for our customers in an agile operating model. Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo.
- Continue to improve the engineering culture across all tech functions
- Serve as an evangelist for the team and overall culture, both internally and externally.
Being the voice of the teams
- Responsible for communicating business strategy and goals and how they align to the team’s work
- Provide transparent frequent updates, manage sponsor expectations, and keep all stakeholders informed on Book of Work progress. Creating a culture of transparency and trust
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Job Family Group:
Technology
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Job Family:
Technology Project Management
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Time Type:
Full time
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Primary Location:
Irving Texas United States
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Primary Location Full Time Salary Range:
$144,480.00 - $216,720.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Anticipated Posting Close Date:
Jul 31, 2026
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Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
