Director, COSE - Strategy & Planning at AlphaSense | JobProMax

About AlphaSense:

The worlds most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Team:

AlphaSenses Content Operations Strategy and Enablement (COSE) team is responsible for establishing the strategy and infrastructure to drive sustainable and scalable growth for our Expert Calls and Compliance Operations organizations. We work closely with client-facing and cross-functional teams to drive impact across AlphaSenses Expert Insights organization. Our team is organized into the following pillars:

Enablement: supports our teams to do their best work through employee training, communications, and knowledge management
Systems Strategy: supercharges workflow by leveraging technology and collaborating with Vendor and Product teams
Strategy & Planning: steers the organization towards growth through quarterly / annual planning, account strategy, performance management, and operational strategy initiatives
Compliance Programs: leverages systems, technology, and data to support compliance teams and processes
Business Operations & Strategy: identifies and executes top-line growth and bottom-line optimization initiatives

About the Role:

As the Director of Strategy & Planning, you will report to the Senior Director of Content Operations Strategy & Enablement (COSE) and lead the Strategy & Planning team (Senior Manager + Associate). You will manage the operational strategy and planning for our Expert Call Services, Generated Content, and Compliance Operations teams. You will also collaborate with our GTM teams on annual planning related to our call services business.

You will own the Expert Insights Operating Model, build and maintain capacity models, support >Quick, adaptive learner with strong operational acumen and a bias for action

Applies design thinking, structured problem-solving, and >Proven ability to lead complex, cross-functional initiatives and manage multiple priorities

Experienced in process design and documentation best practices; Lean Six Sigma familiarity a plus

Skilled at simplifying complexity, driving clarity, and aligning teams through change

Strong communicator who influences at all levels and delivers executive-ready insights

People-focused leader who develops talent, builds high-performing teams, and leads through others

Balances strategic thinking with hands-on execution and operational excellence

Curious, articulate, and adaptable; thrives in fast-paced, ambiguous environments

What Youll Do:

Forecasting & Planning

Maintain and build the annual plan, including departmental output goals, operational targets, and staffing levels
Own quarterly forecasting and goaling processes
Monitor capacity and utilization to determine staffing needs and optimize resourcing
Lead go-to-market planning with Revenue Operations and FP&A

Account Strategy & Planning

Ensure teams operate at target staffing levels through capacity monitoring and strategic course correction
Own the account segmentation framework
Lead account balancing and territory planning initiatives

Performance Management & Incentive Structures

Support goal-setting across all roles and teams
Evaluate and calibrate KPIs to drive desired business outcomes
Design and administer role-based incentive plans

Business Performance Measurement

Work with department leaders to establish and maintain OKRs
Build and maintain departmental reporting suite to understand performance to goal and quickly identify root causes of under of overperformance

Total Cash Compensation Range: $195,600 - $212,400 (Base: $163,000 - $177,000 + 20% Bonus).

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSenses commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

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AlphaSense never asks candidates to pay for job applications, equipment, or training.
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Director, COSE - Strategy & Planning

AlphaSense

Job Description