Director, Data Science

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a Data Scientist at Kyndryl you are the bridge between business problems and innovative solutions, using a powerful blend of well-defined methodologies, statistics, mathematics, domain expertise, consulting, and software engineering. You'll wear many hats, and each day will present a new puzzle to solve, a new challenge to conquer.

You will dive deep into the heart of our business, understanding its objectives and requirements - viewing them through the lens of business acumen, and converting this knowledge into a data problem. You'll collect and explore data, seeking underlying patterns and initial insights that will guide the creation of hypotheses.

Your expertise doesn't stop at data; you'll become intimately familiar with our business processes and have the ability to navigate their complexities, identifying issues and crafting solutions that drive meaningful change in these domains. You will develop and apply standards and policies that protect our organization's most valuable asset - ensuring that data is secure, private, accurate, available, and, most importantly, usable. Your mastery extends to data management, migration, strategy, change management, and policy and regulation.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Key Responsibilities

- Define and execute data science strategy aligned to business objectives and KPIs

- Lead and mentor data scientists and analysts

-Drive workforce transformation and modernization initiatives aligned with business strategy and operating model evolution

-Establish modeling, analytics, and governance best practices

- Design KPI frameworks for WF optimization, utilization, NPS, revenue and other operational metrics

- Build and scale Power BI dashboards and reporting ecosystems

- Deliver agentic AI solutions to automate workflows

- Translate complex analytics into business insights for executives

Qualifications - Required

- Advanced data analysis and statistical modeling expertise

- Experience in developing and managing forecasting models across:

• Revenue planning
• Utilization optimization
• Workforce (WF) supply and demand balancing

- Strong Power BI experience (dashboards, semantic models, KPI reporting)

- Experience with agentic AI or AI-driven workflow automation

- Deep understanding of delivery/professional services KPIs (demand/supply, utilization, NPS, revenue)

- Strong executive communication skills

- Experience building enterprise data governance frameworks

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.