Director, Fee-Based Solution Program Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You'll Be Doing

As the Fee-Based Solutions (FBS) Program Management Director, you'll lead the business and product components of the CIBC Private Investment Counsel (CPIC) Modernization Program within Private Wealth Management. You'll oversee multiple agile product development teams, ensuring their work aligns with the program's strategic objectives. Drawing on your deep experience with brokerage and wealth management platforms, you'll provide guidance and direction to program team members and play a key role in the program delivery leadership team. You'll make strategic decisions, manage program direction, planning, staffing, and financials throughout the program lifecycle. In addition to program delivery, you'll manage the CPIC offer and platform, ensuring it meets client needs, reflects market trends, and supports organizational goals. Your leadership will drive innovative, client-centric investment counsel solutions for high-net-worth clients across all CIBC channels, while fostering long-term relationships and ongoing improvements to the CPIC operating platform. You'll also support enhancements to the W360 Investment Book of Records (IBOR) platform, collaborating with cross-functional teams to deliver best-in-class solutions that elevate both client and employee experiences.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

The expected annualized base salary range for this role is $111,060 to $130,000.

The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.

In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program.

We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

How You'll Succeed

• Strategic Program Leadership and Innovation – Develop and execute strategies to grow the CPIC business, ensuring alignment with organizational goals and market trends. Identify and implement innovative investment counsel solutions to enhance the high-net-worth value proposition across all CIBC channels.
• Technical Business Oversight – Serve as the technical business lead for CPIC enhancements to the W360 platform, ensuring successful delivery of new capabilities.
• Team Leadership and BAU Management – Lead a team of Business Analysts, Business Systems Analysts, and Consultants to execute business-as-usual program management functions for the integrated suite of applications supporting the CPIC offer.
• Business Architecture and Solution Design – Support the creation of future state business architecture, including target operating models, business and operational processes, and data migration requirements. Approve software solution design recommendations to ensure alignment with business needs and deliver a best-in-class user experience.
• Cross-Functional Collaboration and Change Management – Collaborate with teams across Program Management, Technology, Operations, Risk, Legal, and Compliance to gain consensus on product roadmaps and execute enhancements. Lead change management initiatives related to transitioning to new integrated applications for onboarding, portfolio management, reporting, and back-office operations.
• Business Consulting and Information Architecture – Provide leadership and expertise in business consulting and information architecture to ensure excellent client and employee experiences.

Who You Are

• You bring extensive experience. You have more than 10 years of experience in financial services, with a focus on wealth management or business transformation.
• You’re strategic and experienced in agile development. You excel at developing and executing long-term business strategies that drive growth and competitive positioning, and you have strong knowledge of end-to-end agile development processes including requirements planning, preparation, acceptance, development, and testing.
• You understand technology and business integration. You have strong knowledge of SaaS solutions, portfolio management applications, and data migration processes.
• You're a strong communicator. You understand the needs of agile delivery teams and business stakeholders, and can influence senior leaders to drive consensus.
• You thrive on innovation and continuous improvement. Your analytical and problem-solving skills help you identify opportunities and create strategic proposals for enhancement.
• You value collaboration. You work effectively with cross-functional teams and external partners to deliver seamless solutions, and you have the ability to influence senior stakeholders and drive consensus through well-thought-out strategic solutions and implementation plans.
• Values matter to you. Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 12th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Cases, Business Planning, Group Problem Solving, Leadership, Pricing Strategies, Product Management, Product Marketing, Project Management, Relationship Building