Job Description

The Insights discipline helps empower Rioters' decision-making to be more rel="noopener noreferrer">benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Required Skills

10+ years of professional experience in data analytics, research, business strategy, management consulting, product management, or related experienceProfessional experience working in both analytics and research, with 6+ years specializing in at least one5+ years of professional experience managing individuals and teams

Responsibilities

Support product ecosystem leadership by ensuring Riftbound products and strategies have impact effectively measured; contribute to a culture of continuous learning across the Riftbound organization
Partner with product ecosystem leadership by giving input on strategic and product choices
Work closely with product ecosystem leadership to monitor the health of Riftbound across the ecosystem, providing insights and recommendations around engagement, retention, monetization, sentiment, the player experience funnel, and other critical areas determined alongside the Riftbound leadership team
Partner with Riftbound leadership to ensure a strong understanding of the global audience experience across the full range of the game ecosystem’s offerings (core game, esports, publishing, entertainment, etc.)
Support Riftbound leadership in decision making around the multiple product touchpoints of Riftbound
Be an effective advocate for players and provide strategic guidance about their wants, needs, and behaviors
Work with analysts and researchers to generate frameworks and insights that support gameplay content, cosmetic content, metagame systems, publishing efforts, etc. for all aspects of the game
Ensure insights generated by the team are appropriately shared and accessible inside the Riftbound organization as well as to the broader Riot organization
Develop and maintain deep knowledge and domain expertise about Riftbound and the broader strategy game space
Develop, communicate, and implement the vision, roadmap, and operational strategy for the Insights team to deliver against Riftbound’s needs
Accountable for staffing and managing a team that will support the full range of Riftbound’s Insights needs
Ensure Insights Rioters within the entire game team (dev, publishing, and esports) deliver high-value outcomes, meet expected quality bars and discipline standards, and effectively integrate with their teams; work with the team on setting and maintaining high performance standards
Lead, mentor, and support career growth for Insights Rioters on the team
Participate as a leader in the Product Insights organization, collaborating with other game Insights leaders and central Product Insights team leaders to ensure Riot’s Product Insights needs are met
Collaborate with central Product Insights teams, and Riot-level corporate strategy and business health teams to contribute to the overall decision making space of Riftbound
Collaborate with partners across a range of domains across Product Insights to ensure Insights can be effective and has its infrastructure needs met
Work with the Data organization to design and implement new systems for collection, reporting, and application of data

Director, Insights - Riftbound

Riot Games

Job Description

Required Skills

Responsibilities

Benefits

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