Position Summary...
The Director, Learning and Development - Facility Services will lead the strategy, design, and execution of technical training programs for skilled trades, including HVAC/R (Heating, Ventilation, Air Conditioning, Refrigeration), Electrical, Plumbing, and General Building Systems. This role will leverage deep technical trade expertise and advanced learning methodologies to build competency-based pathways, ensure regulatory compliance, and foster a culture of safety and continuous improvement. The Director will ensure that training initiatives directly impact asset reliability, technician readiness, and the overall performance of our facilities.
What you'll do...
- Develop and implement training strategies for HVAC/R, Electrical, Plumbing, and General Building Systems, aligned with business needs and desired outcomes.
- Design and deliver hands-on, competency-based training specific to plumbing, electrical, and HVAC/R roles.
- Build career progression pathways (apprentice → journeyman → master) for each skilled trade.
- Align training programs with licensing and certification requirements (OSHA, NEC, EPA 608, local/state trade licenses).
- Leverage simulation, AR/VR, and mobile learning to accelerate skill acquisition in field environments.
- Oversee the creation and delivery of digital and physical training materials, ensuring brand consistency and best practices across all media formats.
- Drive compliance with regulatory standards (EPA, OSHA, NEC, local plumbing/electrical codes) and embed a safety-first culture in all technical training initiatives.
- Use data-driven tracking systems to link technician readiness to asset outcomes (work order close rates, energy usage, repair/replace decisions).
- Collaborate with business partners to ensure training feedback is incorporated into future plans and strategies.
- Mentor and develop team members, assign and oversee tasks, and review recommended solutions.
- Support workforce development, succession planning, and talent engagement initiatives.
What You'll Bring…Technical Trade Expertise- HVAC/R (Heating, Ventilation, Air Conditioning, Refrigeration): Knowledge of systems operation, preventive maintenance, EPA 608 compliance, refrigerant management, energy efficiency, and sustainability practices.
- Electrical Systems: Understanding of electrical codes, safety protocols (NFPA 70E), load management, controls, and troubleshooting.
- Plumbing Systems: Proficiency in water distribution, waste systems, pumps, valves, fixtures, and adherence to plumbing codes.
- General Building Systems & Asset Strategy: Familiarity with facility infrastructure including lighting, roofing, building envelope, and computerized maintenance management systems (CMMS).
Training & Workforce Development- Proven experience designing and delivering hands-on, competency-based training for skilled trades (plumbing, electrical, HVAC/R).
- Demonstrated ability to build career progression pathways (apprentice → journeyman → master) for technical roles.
- Expertise in aligning training with licensing and certification requirements (OSHA, NEC, EPA 608, local/state trade licenses).
- Experience leveraging simulation, AR/VR, and mobile learning platforms to accelerate field skill acquisition.
Compliance & Safety- Strong knowledge of regulatory compliance (EPA, OSHA, NEC, local plumbing/electrical codes) and a commitment to safety-first practices.
- Demonstrated ability to embed a culture of safety across all technical training initiatives.
Asset Performance & Analytics- Ability to use analytics to measure training effectiveness and drive asset reliability, uptime, and lifecycle performance.
- Proficiency with data-driven tracking systems that link technician readiness to asset outcomes (e.g., work order close rates, energy usage, repair/replace decisions).
Leadership & Communication Skills- Excellent communication, leadership, and stakeholder management skills.
- Experience mentoring, developing, and leading teams in a technical environment.
- Commitment to integrity, ethics, and continuous learning.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00-$220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications
Bachelor's degree in Business, Human Resources, Communications, Education, or related field and 5 years' experience in adult learning, training
content development, or related area OR 7 years' experience in adult learning, training content development, or related area.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading a cross-functional team, Project Management, Supervisory
Masters: Human Resources, Masters: Learning and Development
Project Management - Project Management Professional - Certification, Six Sigma - Certification
Primary Location...2608 Se J St, Bentonville, AR 72712, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
