If you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place.
As an Executive Director in DevOps / Site Reliability Engineering (SRE) at JPMorganChase, within the Corporate & Investment Bank Equities Trading organization, you will set and drive the reliability, automation, and operational resilience strategy for a high-performance, latency-sensitive trading platform operating across multiple global regions. You will lead teams and cross-functional stakeholders to improve production excellence-reducing failure costs, improving availability, and increasing engineering capacity-through standardization, automation, and measurable operational outcomes aligned to a consumer-first mindset.
You will own the governance and delivery framework for significant DevOps/SRE initiatives, ensuring clear outcomes, delivery plans, dependencies, risk management, and lifecycle reporting from initiation through closure. You will also operationalize a shared responsibility model across platform, infrastructure, and application engineering teams to ensure consistent security, compliance, and production standards.
Job Responsibilities
- Define and drive the DevOps/SRE strategy and roadmap for the Electronic Market Making platform, aligned to measurable reliability and productivity outcomes
- Own governance for significant DevOps/SRE initiatives (documented outcomes, delivery plans, milestones, dependencies, and lifecycle reporting through closure)
- Lead cross-functional delivery across application engineering, infrastructure, network, and platform teams, ensuring clear accountability across regions
- Establish production excellence standards and oversee incident management, post-incident reviews, and systemic remediation to reduce failure costs
- Set and continuously improve resilience practices including automated failover, disaster recovery, and production readiness controls
- Own SLO/SLA and observability strategy (monitoring, alerting, and service health metrics/KRIs) to ensure uptime and performance transparency
- Lead CI/CD, release engineering, and multi-region deployment automation (build/test orchestration, artifact management, controlled promotion) to increase delivery confidence and speed
- Drive developer enablement via internal platforms, self-service tooling, and automation that increases engineering capacity while maintaining controls
- Implement and enforce a shared-responsibility operating model across platform/product and LoB engineering teams to meet security, compliance, and operational standards
- Lead and develop DevOps/SRE talent (hiring, coaching, performance) and manage operational and delivery risks with clear escalation and mitigation
Required Qualifications, Capabilities, and Skills
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
- Extensive experience in DevOps, SRE, Production Engineering, or Platform Engineering, including leadership of teams and/or large cross-functional initiatives with measurable operational outcomes
- Experience supporting electronic trading platforms and/or other low-latency environments (market data, exchange connectivity, order routing)
- Demonstrated accountability for production excellence: incident management oversight, root-cause discipline, reliability improvements, and operational resilience practices
- Strong experience with CI/CD and release engineering at scale (e.g., Jenkins, GitLab CI, or equivalent), including multi-region deployment patterns and governance
- Strong Linux experience (RHEL-based) and system performance diagnostics; ability to set standards for tuning, capacity management, and monitoring.
- Strong automation background (Python and shell), with an emphasis on building reliable, supportable tooling and self-service platforms
- Experience with infrastructure automation and configuration management (e.g., Ansible/Puppet/Salt) and infrastructure-as-code practices.
- Strong networking fundamentals (TCP/IP, DNS, load balancing) and the ability to partner effectively with network teams supporting market data and exchange connectivity.
- Strong communication and stakeholder management skills, including executive-level updates driven by data, risk, and delivery transparency
Preferred Qualifications, Capabilities, and Skills
- Expertise with observability stacks and operational analytics (e.g., Prometheus/Grafana, Splunk, ELK), emphasizing actionable alerting and service health management
- Experience with containerization and orchestration technologies (Docker, Kubernetes) in regulated, production-grade environments
- Familiarity with message-oriented middleware or pub/sub systems (e.g., AMPS, Kafka)
- Understanding of Equities, Options, and Futures market structure
- Experience working in regulated financial environments with strong production controls and audit-ready practices
ABOUT USJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAMJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
