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Job Summary

The Director of Enterprise Resilience will be responsible for the strategic initiatives, implementation and governance of business resiliency and crisis management. This role will lead enterprise-wide resiliency initiatives, ensuring alignment with emerging risks and regulatory requirements.

JOB REQUIREMENTS:

Bachelor’s degree and 10years of experience in Business Continuity and/or Crisis Management

4 years of management experience

Ability to work with Executive Leadership to make quick decisions based on predefined decisions

Strong technical aptitude to manage through complex cybersecurity & privacy incidents that disrupt business operations

Responsible for conducting business impact analysis and leading operations risk management in support of business resiliency and contingency planning

Participate in Mergers and Acquisitions to ensure business operations are not disrupted due to Integration activities

Understanding of Physical Security, Facilities, and Business Operations that may be disrupted due to weather issues, power outages, fires, etc.

Ability to develop training materials for a variety of audiences in support of the Business Continuity and Crisis Management Program

Leverage technology / tools to keep business continuity plans updated as HCSC evolves and enters into new lines of business

Develop technology solutions (out of network) to manage crisis situations during business and technology disruptions

Excellent communication skills

Experience with compliance-based tools and processes for standardization, centralization and automation (e.g. risk management, business continuity planning, crisis management incident response, communication solutions).

Experience with strategy development, analytics and research

Experience leading and mentoring staff or teams.

Translating needs and initiatives into compelling business cases.

Conducting cost-benefit analyses to justify investments and ensure ROI.* 6 years of leadership experience

Strong understanding of business continuity and crisis management

Ability to coach and collaborate with executive leadership

Strong data and information management to conduct business impact analysis

Understanding of suppliers and provider services

PREFERRED JOB REQUIREMENTS:

Extensive knowledge of Business Continuity practices

Experience in Crisis Management

Audit experience

Policy development and review

Industry certification (i.e. CISA, KPI (Metrics), HCISPP, Six Sigma

Health care industry experience

MBA

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$133,400.00 - $247,700.00

Exact compensation may vary based on skills, experience, and location.