Director of Group Sales

Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city’s skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Pet Insurance

• Team Member Hotel Rates, other discounts, perks and more

Purpose

As a Director of Group Sales, you will be responsible for cultivating and managing a diverse portfolio of corporate and association group accounts. With a focus on innovation and collaboration, you will drive revenue generation and enhance the hotel’s presence in key markets, aligning with our vision at Loews Hotels & Co.

Essential Functions and Responsibilities

• Responsible for achieving quarterly sales goals that are aligned with our rooms and food and beverage targets

• Strategic approach to uncovering new business opportunities to ensure a healthy lead funnel throughout the year

• Provide a high level of exposure of the hotel in specific markets assigned by DOSM

• Achieve a strong pace, meet and exceed individual assigned revenue goals

• Develop and improve a continued relationship with Loews National Sales Organization and key corporate accounts

• Conduct sales calls locally and nationally as market demands

• Develop and execute memorable site inspections

• Solicit Group business directly and jointly with your team through the preparation, execution, and completion of strategic sales action plans

• Prepare, construct, and present creative customer proposals and negotiate contracts on the hotel's behalf

• Upon closing, coordinate and follow-up with the other hotel departments to ensure delivery of superior guest service

• Provide departmental colleagues with proper communication that will enhance our ability to deliver exceptional service

• Conduct outside sales calls to deliver new business and maintain existing business relationships

Supportive Functions and Responsibilities

• Respect guidelines of confidentiality and code of ethics in all company areas. Represent Loews Hotels & Co. in a professional manner at all times.

• Promotes and applies teamwork skills at all times

• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

• Is polite, friendly, and helpful to guests, management and fellow employees

• Executes emergency procedures in accordance with hotel standards

• Complies with required safety regulations and procedures

• Attends appropriate hotel meetings and training sessions

• Maintains cleanliness and excellent condition of equipment and work area

• Complies with hotel standards, policies and rules

• Recycles whenever possible

• Remains current with hotel information and changes

• Complies with hotel uniform and grooming standards

Qualifications

• Excellent communication skills – oral and written

• Excellent networking, negotiation and presentation skills required.

• Able to work flexible hours to include client entertainment

• Must be a skilled leader, have strong organizational skills, and have thorough knowledge and understanding of hotel operations.

• Must be actively involved in key industry organizations and seen as a leader for the hotel

• Experience with group markets and segments

• Excellent communication and organizational skills

• Outstanding presentation skills, both oral and written presentation

• Highly analytical, creative problem solver and strong leadership skills

• Experience with basic computer programs such as Microsoft Office. Experience with Delphi and OPERA.

• Able to work a flexible schedule, including weekends and holidays when appropriate

Education:

• College degree

Experience:

• Must have 7-10 years sales experience, with at least 5 years of experience in the national market. Experience in Hotel sales is required.