Director of Internal Audit (PCF‑13), Europe - based in Dublin, Ireland

This is a Pre-approved Controlled Function (PCF-13) and is subject to the Central Bank of Ireland's Fitness and Probity requirements.

Western Union powers your pursuit.

As the Director of Internal Audit, you will provide strategic direction, leadership, and oversight of WUPSIL’s audit activities while participating in and leading global audits across areas such as AML, BSA, and Compliance. You will partner closely with senior leaders, maintain strong relationships with regulatory bodies, and ensure our internal control environment aligns with the Institute of Internal Auditing (IIA) Standards.

This role also includes delivering audit services across various Western Union locations globally (excluding North & South America and Austria), while overseeing a high-performing team based in Dublin and Lithuania.

Role Responsibilities

Lead and Execute Internal Audits

• Develop, maintain, and execute audit programs for Compliance, Corporate, and country-level audits.

• Direct multiple audits simultaneously and ensure teams fully understand expectations and timelines.

• Communicate audit results effectively and support management in developing action plans that mitigate identified risks.

• Review workpapers, reports, and deliverables to ensure high-quality content, accurate conclusions, and actionable recommendations.

• Stay informed on regulatory changes, industry trends, and emerging risks relevant to the Money Services Business (MSB) sector.

• Champion data analytics and continuous auditing initiatives to enhance testing approaches and audit coverage.

• Serve as the audit team’s subject matter expert on business, economic, and regulatory developments.

Drive Risk Assessment & Audit Planning

• Lead annual and periodic risk assessments, partnering closely with Internal Audit leadership.

• Develop comprehensive work plans aligned with business priorities and evolving risk profiles.

• Maintain strong relationships with senior stakeholders, ensuring transparency and timely communication.

• Monitor emerging risks and discuss their potential impact with Senior and Executive Management.

Contribute to Internal Audit Leadership

• Represent your function as an active member of the Internal Audit Department’s Leadership Team.

• Foster a collaborative, inclusive, and growth-oriented culture within the audit team.

• Recruit, develop, mentor, and coach auditors—building capability and long-term career growth.

• Set clear goals, provide constructive feedback, and ensure strong team engagement and performance.

External Engagement

• Present internal audit methodology and risk-based approaches to U.S. Regulators and North American banking partners.

• Highlight scope elements, data analytics practices, and issue follow-up procedures.

• Communicate updates to internal audit methodologies and regulatory expectations.

Role Requirements

Experience

• Minimum 10 years of relevant experience in auditing, compliance, and/or risk management.

• At least 3 years managing audit teams.

• Experience in the FinTech industry is strongly preferred.

Education & Certifications

• Bachelor’s degree in business, accounting, finance, or a related field required.

• Master’s degree preferred.

• Professional certification required: CPA, CIA, CFE, or equivalent.

Technical Skills

• Strong knowledge of internal controls, regulatory compliance, risk management and SOX Compliance.

• Excellent analytical and problem-solving capabilities.

• Outstanding written and verbal communication skills across all levels of the organization.

Soft Skills

• Strong leadership presence with the ability to set direction, foster teamwork, and build trust.

• Ability to create an environment of accountability, engagement, and continuous improvement.

• Excellent listening skills and proven ability to develop long-lasting stakeholder relationships.

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Ireland specific benefits include:

• 25 working days, for employees with less than 5 years of service

• Comprehensive life & medical cover

• Contributory pension plan

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office at least three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.