Director of Restaurants

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”

Be a part of something truly special! Join the dream team of Four Seasons Cabo Del Sol as Director of Restaurants. This expansive property will include 96 beautifully appointed guestrooms and 61 Residences, centrally located in the "tourist corridor" between Cabo San Lucas and San José del Cabo atop the breathtaking Baja California Sur with amazing views of the sea where the Sea of Cortez meets the Pacific Ocean. Amenities will include three restaurants, three resort pools, an open-air fitness center, Spa & Spa Garden, and a Clubhouse event facility.

Be You

The Director of Restaurants is responsible for overseeing the day-to-day operations of Cayao, Coraluz, and Sora restaurants and bars. This leadership role ensures a seamless dining experience aligned with brand standards, exceptional guest service, operational efficiency, and financial performance.

Requirements:

• Degree in Hospitality Management, Business Administration, or related field.

• Minimum 3-5 years of experience in a F&B leadership role, preferably in a luxury resort or hotel.

• Proven track record of managing multi-outlet operations.

• Strong leadership, communication, and interpersonal skills.

• Financial acumen and analytical thinking.

• Fluent in English and Spanish, other languages are an asset.

Master Your Cratf

Operational Leadership

• Direct the daily operations of Cayao, Coraluz, and Sora, ensuring seamless execution and exceptional guest experiences.
• Maintain consistent delivery of high-quality service, strictly adhering to brand standards and standard operating procedures (SOPs).
• Act as the key liaison between front-of-house and culinary teams to guarantee coordination and food quality.

Financial Management

• Develop, manage, and oversee departmental budgets, forecasts, and labor cost controls.
• Monitor financial performance and implement upselling strategies to drive revenue and profitability.
• Analyze key performance indicators (KPIs) such as P&L, covers, and average checks, initiating corrective actions as necessary.

Team Leadership & Development

• Inspire, guide, and develop a high-performing team of assistant managers and frontline staff.
• Facilitate ongoing training programs focused on service excellence, product knowledge, and safety protocols.
• Lead efforts in performance management, employee engagement, recognition, and succession planning.

Guest Experience

• Champion a personalized and memorable guest experience, ensuring service exceeds expectations.
• Promptly and professionally address guest feedback and complaints, ensuring effective resolution and follow-up.
• Partner with the marketing team to support outlet promotions, events, and guest engagement strategies.

Compliance & Safety

• Ensure strict adherence to all health, safety, and hygiene regulations in line with local and corporate standards.
• Maintain compliance with licensing laws and all applicable regulatory requirements.

What to Expect:

• Be part of a caring team with a family spirit
• Have opportunities to build a successful career with global potential
• Work in a diverse and challenging environment and engage with the leadership team
• Be recognized for your accomplishments

About Four Seasons Hotels & Resorts:

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.

Service Culture

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

What it is Like to Work for Four Seasons Hotels & Resorts:

At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!

Learn more by visiting us at:

Company Site: www.fourseasons.com

Our Careers: Four Seasons Careers (myworkdayjobs.com)

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Facebook: https://www.facebook.com/FourSeasonsJobs

Twitter: https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

****** Due to the high volume of applications we receive, we will only contact candidates considered for the position for an interview. ******