Director of Treasury Operations & Cash Management

The Opportunity

The Director, Treasury Operations & Cash Management is a senior leadership role responsible for driving end-to-end treasury operational excellence across StubHubs global platform. This leader will own the full lifecycle of treasury operations from daily cash positioning and payment execution through banking infrastructure, controls, and technology transformation ensuring the organization operates with the highest standards of efficiency, resilience, and scalability.

This role demands a strategic operator who can elevate treasury from a transactional function to a high-performing, insight-driven capability. The ideal candidate brings deep domain expertise across global treasury operations, a strong command of internal controls and compliance, and the vision to modernize treasury through automation, analytics, and AI-enabled tools. As a key member of the Finance leadership team, this Director will partner cross-functionally with Accounting, Legal, Engineering, and senior business stakeholders to align treasury strategy with StubHubs growth objectives.

Location: Hybrid (3 days in office/2 days remote) New York, NY

What You'll Do

Treasury Operational Excellence & Strategy

• Define and execute the end-to-end treasury operations strategy, establishing a best-in-class framework across cash management, payments, banking, controls, and technology
• Set and drive the vision for treasury operational excellence, including KPIs, service-level standards, and continuous improvement roadmaps
• Act as the senior escalation point and decision-maker for complex operational issues, payment exceptions, and cross-functional treasury matters
• Influence and align Finance leadership on treasury priorities, risks, and investment needs

Cash Management & Liquidity Leadership

• Provide oversight of global cash positioning, cash concentration, funding, and intercompany liquidity structures
• Ensure real-time visibility into global liquidity across entities, accounts, and currencies, enabling proactive decision-making
• Drive accuracy and completeness of cash forecasting inputs and treasury reporting to Accounting and Finance leadership
• Champion structural improvements to optimize working capital

Payment Operations & Risk Management

• Collaborate with the business on global payment operations strategy and execution (wires, ACH, FX payments), ensuring speed, accuracy, and operational resilience
• Design and enforce robust payment approval workflows, segregation-of-duties controls, and fraud mitigation frameworks
• Lead the teams response to payment failures, exceptions, and systemic risks, driving root-cause resolution and prevention

Banking Relationships & Account Infrastructure

• Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements
• Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance
• Continuously evaluate and optimize the companys banking infrastructure to align with operational needs and cost efficiency goals Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements
• Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance
• Continuously evaluate and optimize the companys banking infrastructure to align with operational needs and cost efficiency goals

Controls, Compliance & Audit Leadership

• Establish and maintain a strong internal control environment across all treasury operations, ensuring alignment with SOX requirements and company policies
• Serve as the senior treasury liaison to internal and external audit, owning deliverables, coordinating testing support, and driving remediation of any findings
• Proactively assess control design and operating effectiveness, implementing enhancements ahead of risk materialization

Technology, Automation & AI-Driven Innovation

• Lead the strategic roadmap for treasury technology, including treasury management systems (e.g., Kyriba), bank connectivity platforms, and payment automation
• Champion digitization and automation of manual treasury processes, significantly reducing operational risk and freeing capacity for higher-value activities
• Drive the adoption of AI and advanced analytics tools to enhance cash forecasting accuracy, anomaly detection, and operational risk monitoring
• Partner with data engineering and technology teams to build scalable, automated reporting and treasury intelligence capabilities

People Leadership & Organizational Development

• Build, develop, and retain a high-performing treasury operations team, fostering a culture of ownership, continuous improvement, and operational discipline
• Provide coaching and career development to direct reports, elevating the teams technical capabilities and cross-functional influence
• Champion talent planning and succession within the treasury function

What Youve Done:

Education & Experience

• Undergraduate degree in Finance, Accounting, Economics, or a related field required;
• 10+ years of progressive treasury or finance experience, with at least 5 years in a senior treasury operations leadership role
• Demonstrated track record of driving end-to-end treasury transformation and operational excellence in a complex, multi-entity global organization
• Deep expertise in global cash management, payment operations, banking structures, and liquidity management
• Proven experience managing and developing high-performing teams

Technical & Domain Expertise

• Strong command of treasury management systems and bank connectivity technologies (e.g., Kyriba, SWIFT, host-to-host, API integrations)
• In-depth knowledge of internal controls frameworks, SOX compliance, and audit processes
• Experience leading or significantly contributing to treasury technology implementations or transformations
• Experience with credit card payment service providers
• Hands-on experience with AI or automation tools applied to treasury operations (e.g., anomaly detection, cash forecasting models)
• Advanced Excel proficiency required;

Leadership & Interpersonal Competencies

• Exceptional executive communication and stakeholder management skills, with the ability to influence at the C-suite level
• Strategic thinker with the ability to translate operational complexity into clear, actionable plans
• Strong judgment and decisiveness in ambiguous, fast-paced environments
• High integrity, detail orientation, and commitment to operational excellence

What We Offer:

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

Why StubHub

• A genuine culture mandate. This isn't a role to run an LMS and organize off-sites. You have explicit leadership support to build the coaching, performance, and developmental infrastructure StubHub needs and a CHRO who will advocate for the investment required to do it right.
• The work is visible. Coaching, performance, and culture initiatives at StubHub will be felt by every employee. This is a role where your impact is real, measurable, and seen.
• A mission worth caring about. We exist to give fans access to live experiences the games, concerts, and shows that define people's lives. That's an emotional connection most companies can only manufacture.
• AI is a real differentiator here. We want a leader who brings genuine curiosity about AI-powered coaching and learning not someone who adds an AI paragraph to a 2019 training deck