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The Director, PMO Shared Technologies & Platforms is responsible for leading a centralized enterprise Program Management function across core technology domains, including Infrastructure, Architecture, Cybersecurity, Shared Platforms (e.g., AI, Data & Analytics, Interoperability), and Operational Excellence functions (e.g., Quality Engineering, Site Reliability, Simplification, Productivity).
You will reinforce standardization of delivery governance, tooling, and execution practices across technical and cross-functional environments, enabling scalable, secure, and high-performing platforms.
You will unify PMO capabilities into a cohesive model that enhances delivery consistency, transparency, and risk management across enterprise technology services while driving delivery of program and project scope for our technology and business customers.

Leads and delivers complex programs by assembling high-performing teams, allocating resources, and ensuring projects are completed on time and within budget. Builds strong stakeholder partnerships, actively manages risks, and applies a range of delivery methodologies (PMI, SAFe, Agile, LPM). Oversees program interdependencies and defines execution strategies that drive long-term business value.

Enterprise Governance & PMO Leadership

• Establish and enforce governance across shared technology portfolios, ensuring compliance, audit readiness, and delivery standards
• Standardize execution frameworks across Agile, Product, DevOps, and traditional delivery models
• Advance PMO maturity and operating model consistency across infrastructure, platforms, operations, and cybersecurity
• Navigate ambiguity with adaptability and a continuous improvement mindset

Technology Delivery Oversight

Provide oversight across:

• Infrastructure (network, compute engineering)
• Architecture and workflow
• Service management
• Cybersecurity
• M&A technology integrations
• Platforms (AI, data & analytics, interoperability)
• Operational excellence (quality engineering, SRE, simplification, productivity)

Manage cross-program dependencies to ensure aligned, predictable delivery.

Tooling Strategy, AI & Data Governance

• Define and reinforce tooling strategy across shared technologies
• Promote an AI-first approach within the PMO
• Integrate PPM, Agile, DevOps, and operational toolsets
• Enforce data governance, KPIs, and reporting to enable real-time insights

Portfolio Visibility & Executive Reporting

• Deliver executive-level reporting and portfolio transparency
• Provide insight into capacity, financials, risks, dependencies, and performance
• Proactively escalate and mitigate risks affecting stability, scalability, or compliance

Cross-Functional Influence

Partner with engineering, cybersecurity, platform/data teams, finance, and technology operations to drive adoption of governance standards, tooling, and disciplined delivery practices.

Team Leadership

• Lead and develop large, diverse teams (employees and contractors)
• Demonstrate strong leadership and emotional intelligence
• Build capabilities aligned to modern engineering and platform delivery models

Use your skills to make an impact

Required Qualifications

• Master of Science in Engineering, Computer Science, AI, Data Science, or a related technical or scientific field
• 8 + years of leadership experience in a medium to large corporate technical environment, with oversight across diverse technical platforms including AI, Data & Analytics, and technology operations
• 2 + years expereince supporting AI initiatives

Preferred Qualifications

• Experience working with teams that support architecture, infrastructure, cloud, service, API, Storage, Cybersecurity
• 5+ years of experience in program and project management
• Experience in the Healthcare Insurance industry
• Working knowledge of ServiceNow, Jira, Jira Align, ADO
• Six Sigma and/or Project Management Institute certification
• Agile/SAFe certification

Additional Information

This position follows a Hybrid work style (3 days a week in office). The candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Dallas/Frisco, TX; Boston, MA; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL or Charlotte, NC.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$168,000 - $231,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.