At WelbeHealth, we serve our communities most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant-focus lead the way no matter what.
The Director, Product Management leads product strategy, roadmap development, and execution across critical care delivery platforms and solutions that support WelbeHealth's growth objectives. This role is accountable for driving the evolution and optimization of the care management platform, electronic medical record systems, participant and caregiver-facing solutions, customer relationship capabilities, and emerging AI-enabled solutions that enhance clinical decision-making, operational efficiency, and participant engagement. Through strategic leadership and execution excellence, this role ensures product capabilities evolve to meet the needs of participants, caregivers, care teams, and the organization, while driving measurable business impact.
This role is different because the Director, Product Management at WelbeHealth:
- Leads the modernization of healthcare delivery technology across clinical, operational, and participant-facing experiences, helping shape how care is delivered to vulnerable seniors through digital innovation, automation, and AI-enabled solutions
- Plays a pivotal role in WelbeHealths enterprise transformation journey, partnering closely with the VP, Product Transformation and other executive leadership to influence product strategy, drive organizational change, and deliver scalable solutions that improve care outcomes, workforce effectiveness, and business performance.
Thats why we offer:
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
- 401K savings + match
- Comprehensive compensation package including base pay and bonus
- And additional benefits!
On the day-to-day, you will:
- Own the end-to-end product lifecycle for a portfolio of care-delivery solutions from strategy and roadmap development through workflow implementation, adoption, optimization, and retirement
- Define and execute product strategies that advance WelbeHealth's clinical, operational, and growth objectives while improving participant outcomes, caregiver effectiveness, regulatory compliance, and organizational performance
- Provide enterprise product leadership across clinical, operational, technology, finance, and administrative functions, ensuring solutions are aligned with business priorities and deliver exceptional participant, caregiver, and team member experiences
- Partner with executive, clinical, and operational leaders to identify opportunities, define business requirements, and deliver integrated solutions that improve care coordination, service delivery, and operational efficiency
- Serve as the primary advocate for participants, caregivers, and end users by incorporating voice-of-customer insights, user research, analytics, and operational feedback into product strategy, design, and decision-making
- Develop deep subject matter expertise in assigned product domains and maintain awareness of industry trends, regulatory requirements, healthcare technology innovations, and emerging AI capabilities to inform strategic planning and product evolution
- Lead the evaluation, implementation, and optimization of digital, automation, and AI driven capabilities that enhance clinical decision-making, streamline workflows, improve productivity, and support scalable growth
Job requirements include:
- Bachelors degree in a related field required; masters degree preferred
- Ten (10) years of experience in product management required, five (5) of which in a leadership capacity with demonstrated ability to mentor and develop team members
- Minimum of two (2) years of experience in a healthcare organization
- Pragmatic Institute trained highly desirable
- Excellent leadership, organizational, and communication skills in settings with seniors, their families, and interdisciplinary team members
- Experience leading in a >fraud.report@welbehealth.com
