Director, Strategy & Operations, Consumer

About the role

Ethos is looking to hire an AI-native strategy and operations leader focused on our fast growing Direct-to-Consumer Business. This leader will drive high-impact growth initiatives from concept to results across an expanding product portfolio, multiple channels, and the full customer lifecycle.

Our consumer business has endless opportunities across an expanding portfolio of products, marketing channels, and sales motions. Your job is to drive cross-functional initiatives spanning marketing, product, and sales to establish and scale revenue growth initiatives with full accountability for results. This is not a role for someone who recommends it's for a strategist and a builder who drives outcomes with a founder mindset. Our team is naturally aligned, truth-seeking, and moves fast. Rather than navigating layers of organizational process or driving cross team alignment, you'll be building and growing the business. If that's you, and you want to operate at the center of a high-growth consumer business that's genuinely reimagining how work gets done, this is it. In addition, youll often partner with leaders across the company to champion AI adoption initiatives that can help drive a step change in key business metrics.

Duties and Responsibilities:

• Identify and prioritize growth opportunities across three dimensions: an expanding portfolio of products (term life, IUL, estate planning), the full customer lifecycle (acquisition, retention, cross-sell), and multiple channels from organic and performance engines to paid social, TV, partnerships, and referrals.
• Drive high-impact growth initiatives from concept to completion owning some initiatives directly while enabling other leaders to execute others. E.g. leading the expansion of a new product into an existing marketing channel, taking an existing product into a new distribution channel, improving retention for a mature product line.
• Rigorously assess new opportunities: build business cases, model unit economics (CAC, LTV, payback, contribution margin), and make >#LI-MB1

  The US national base salary range for this full-time position is $169,000 - $298,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

  Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.

  You can find further details of our US benefits at https://www.ethoslife.com/careers/

  Dont meet every single requirement? If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

  We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

  To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.

  Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.
  
  We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.